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The Bay Horse presents a mixed dining experience, reflecting a polarizing reputation. While some patrons raved about its warm atmosphere, friendly staff, and delightful tapas options like goat cheese arancini, others were left disappointed by cold, poorly presented meals at inflated prices. Reports of missing ingredients, unavailability of menu items, and slow service tarnished its image further, with customers expressing frustration over perceived denial of legitimate feedback by management. Despite these contrasting views, the restaurant's potential for quality dining remains highlighted by positive testimonials, leaving a question mark on its consistency. As the establishment continues to evolve, it must address service and food quality concerns to retain customer loyalty.

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