Mcdonald's - Pendle

Each time I visit this restaurant, my order is either incorrect or incomplete. Tonight, I simply wanted a vanilla milkshake, and they couldn't even get the flavor right.

I enjoy the Colne McDonald's, but I witnessed one of the female managers (I believe her name started with a V) speaking to a staff member in a very unprofessional way in front of customers. I felt really sorry for the young girl. It's important to treat others as you would like to be treated. Courtesy doesn't cost anything.

Final straw. I've had three out of five delivery orders wrong. Uber doesn’t refund the cost to reorder, so I'm left paying out of pocket. I won’t be using their delivery service anymore, as the staff at the counter seem completely incompetent.

Very slow service again. Just 2 latte's ordered in advance on the app....waited at the counter for over 10 minutes when asked about the delay the frosty faced manageress couldn't even apologise never mind smile. Who puts someone like that in charge? Gregg's was closed otherwise we always go there now... much quicker service, nicer coffee and very friendly staff

This is without a doubt the worst McDonald’s in the UK. Shocking, orders wrong more often than not, staff couldn’t care less (can’t blame them I suppose). Managers couldn’t care either about any concerns. Guaranteed to park you up for something as little as a happy meal. Coffees half full. McFlurrys half full. Cold food. Wrong food. Always slow. Always park you up for their stats. Refuse and wait at window. Make you wait outside for 15+ mins. Don’t bother with these jokers