Reviews
What User doesn't like about Tim Hortons:
There were 2 people in front of me in the line, but workers seemed to be more interested in chatting amongst themselves than serving customers. Also the smokers that loiter in front of the main entrance cause congestion in front of the entrance, and a stinky smokey cloud prior to entering. I was not impressed. Once served however, staff were friendly and courteous. View all feedback. What User likes about Tim Hortons:
This restaurant is good for someone who is in a hurry and on a budget. The food and coffee is excellent. I have gone often and have always had excellent food and coffee and friendly and fast service. Definitely recommend it to everyone. View all feedback.
Reviews from various websites
The service is fine. if you go in the store. When it comes to the drive-thru, service is slow, slow slow.
There were 2 people in front of me in the line, but workers seemed to be more interested in chatting amongst themselves than serving customers. Also the smokers...
read moreWe usually go to the one by home Depot. The food is great and the service exceptional. Always great!
This restaurant is good for someone who is in a hurry and on a budget. The food and coffee is excellent. I have gone often and have always had excellent food an...
read moreService at this restaurant wasn't fast, happily we were on vacation so we got time to wait for our drink. Should put a terrace cause it was a very sunny day and...
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read moreOverall, the review for this restaurant is a mixed bag. Many customers were disappointed with slow service, wrong orders, and staff chatting amongst themselves. Complaints about smoke near the entrance and occasional rude customers were also mentioned. On a positive note, the staff was noted to be friendly, and the food and beverages were generally fresh and delicious. The manager was commended for handling a difficult customer situation with professionalism. While the ambience and cleanliness were praised, the restaurant was recommended to improve service speed and accuracy, as well as address issues such as smoking near the entrance.