Zaxby's - Pell City
Zaxby's
Description
A dependable fast-casual spot known for tasty chicken and friendly, attentive staff, with clean, well-organized dining and reliable catering service. Guests praise prompt counter service and thoughtful touches like toasted-bread options, but experiences vary: portions and dressings can be inconsistent, missing items occasionally occur, and drive‑through waits have been reported as long. Prices feel high to some families because drinks aren’t always included. Convenient parking and freeway visibility make it a practical stop for road trips, though limited vegetarian choices and no kid play area may deter some visitors.
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Feedback
This location consistently offers kind, efficient, and friendly service. My orders are always accurate, and the service is top-notch!
Well my son saw the Zaxby's sign from the freeway on interstate 20 and said that they were as good as chic fil ate if not better so we pulled off the freeway and had lunch there this afternoon on our drive back home from North Carolina... So the food was very good both the chicken sandwich and the french fries were delicious..Vegetarian options: Maybe if you are a vegetarian that eats chicken ....Dietary restrictions: Not sure I would eat here if on a diet...Parking: There was plenty of parking unless you are towing a trailer like we are ....we parked at the home Depot across the street and walked to the restaurant from there...Kid-friendliness: There was no play area for kidsWheelchair accessibility: There is wheel chair access
Always love the food. Just don't like how much they have to worry about drive time and not their customers. They have to sit outside like at Chick-fil-A. A shame. But I do appreciate their food, time, and service that they do offer. Would recommend for lunch.
Tried to give zaxbys another shot. Walked in a 4 people had there back to the registers facing the kitchen. Menu screen was also totally black. Stood there 3 minutes no-one of them turned around. I would fire them all. I left.
FAQ
More information
QR-Code for the menu

