Captain D's - Pelham
Captain D's
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When customers encounter poor service and low-quality food, it's time to rethink the staff and management.
If you say you're open until 10, then please remain open until 10, rather than directing us to the drive-thru.
This is the third time I tried to go in 2 months. Once they were closed at 7pm once at 8pm. This time they are all standing in the parking lot at 4pm. I assume Pelham won’t have a Captain Ds shortly. They sure are not making any money.
Literally just left this location and the drive thru was wrapped around the building so I went in. It took about 10 minutes to take my order even though I was the only person waiting to order. Eventually a guy in a blue shirt came out the back with an attitude and attempted to argue with me about what I usually order. I let it go and when I finally received my food it wasn’t hot and the fish looks like it was bitten (pic attached). The hush puppies were not chewable they were hard like a rock. I would go back for a refund but I was only on my lunch break and didn’t have a pleasant experience I won’t be back. I would advise everyone to save your money and go elsewhere.
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