Chick-fil-A - Pelham
Chick-fil-A
Description
This Chick-fil-A location offers a mixed experience. While many praise its quick service, friendly staff, clean environment, and thoughtful amenities like a playground and accessible facilities, others report inconsistent order accuracy and higher prices. Customer service varies—from exceptionally helpful and efficient employees to reports of rudeness and poor management. Notably, concerns about water quality and occasional miscommunication have been raised. Despite these issues, the restaurant remains popular for its welcoming atmosphere and reliable food quality, making it a convenient choice for many, though some patrons advise caution due to uneven experiences.
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Feedback
We’ve been to this location several times. This is the first time we’ve been disappointed this bad—kids there smelled like weed and were using profanity in front of customers. Definitely not the Chick-fil-A style we are used to. And on top of that-my order was wrong.
My service is impeccable, and my food tastes good. The only issue that I have encountered is that my order has been incorrect on several occasions, but this is still my go-to location...! When I can catch the problem at the store, it is corrected immediately.
For the fourth time I’m given the wrong food and the atmosphere is just so messy. Instead of greeting me the girl said “this for you” and i was left speechless couldn’t even ask for my food she just ran away!
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FAQ
More information
QR-Code for the menu
