Captain D's - Pelham

The drive thru service coupled with the raw food I brought back to the hotel with me makes me wish I hadn't wasted my time. This was the absolute WORST experien... read more The drive thru service coupled with the raw food I brought back to the hotel with me makes me wish I hadn't wasted my time. This was the absolute WORST experience I've had at one of these establishments and a possible game changer for me. To top it off, no one will answer the phone for me to even let them know they're serving undercooked food. I have no desire to have it replaced, but as a former manager of a restaurant- I'd want to know if my cooks and line staff didn't know what fully cooked food should look like.

Big Captain D's! We have at this point on Friday 17th. June (about 5 a.m.) and the food and service were great! The checkout had a smile on her face, the lobby... read more Big Captain D's! We have at this point on Friday 17th. June (about 5 a.m.) and the food and service were great! The checkout had a smile on her face, the lobby and the bathrooms were clean, our orders were made right, and the food (fish, Okra and Pommes) was hot and fresh. We'll be back soon.

Worst meal I ever received. Smallest portions imaginable. I ordered two three-piece dinners each one had about nine uncooked fries and each one had one small ic... read more Worst meal I ever received. Smallest portions imaginable. I ordered two three-piece dinners each one had about nine uncooked fries and each one had one small ice cream scoop of mac cheese. I had to cook the fries in an air fryer what you see in the pictures was for two orders. Keep in mind that each meal is $8.69 plus tax. I highly recommend you pick a different restaurant!

I won’t be coming back to this restaurant. The pre-packaged tartar sauce was served at room temperature, the fries were cold and hard, and both the hush puppies... read more I won’t be coming back to this restaurant. The pre-packaged tartar sauce was served at room temperature, the fries were cold and hard, and both the hush puppies and fish tasted like they were fried in old oil. This has been the worst meal my wife and I have experienced since moving to Alabama. Take this as a warning: the food was awful, and we would have been better off just going to McDonald's – and I really don’t like McDonald's.

I had a wonderful experience at Captain D's! We visited this location on Friday, June 17th, around 5 PM, and everything was perfect. The cashier welcomed us wit... read more I had a wonderful experience at Captain D's! We visited this location on Friday, June 17th, around 5 PM, and everything was perfect. The cashier welcomed us with a smile, the dining area and restrooms were very clean, our orders were prepared correctly, and the food—fish, okra, and fries—was hot and fresh. We will definitely be coming back soon!