Dunkin' - Feedback
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Last update : 18.03.2023
While the staff is nice and friendly, and my coffee and foods are me perfectly, after 2:30 p.m. it becomes a loud and rowdy after-school Hangout. They need some no loitering signs and enforcement. If not for that, I would give the store five stars especially for the staff.
This Dunkin is a good spot to catch a fast breakfast before hiking the Camp Smith trail! A bright, spacious, clean indoor dining area and friendly service. My only criticism would be the absence of customer parking. The only way to park is via the streetside parking meters. Minimum of $1 for an hour and a maximum of 2 hours.
The staff was very friendly, and my order was delivered promptly. I have no complaints at all.
This Dunkin’ offers friendly staff, a bright and spacious environment, and kid-friendly seating, making it a popular spot for quick breakfasts and coffee before outdoor activities. Many appreciate the welcoming service and tasty treats like frozen chocolate and MUNCHKINS. However, consistent order errors, half-filled drinks, and occasional poor staff attitudes detract from the experience. The establishment can become noisy in the afternoon due to loitering, and lack of convenient parking is a drawback. Cleanliness issues have been reported, particularly in kitchen areas. Overall, while some enjoy the vibe and service, inconsistent quality and maintenance remain concerns.
Last update : 11.09.2023
The staff is very friendly. One of the counter girls really makes you feel welcome and provides excellent service. I love grabbing my morning coffee from this Dunkin!
I ordered an egg and cheese croissant and waited for my number to be called. However, the girl who made my sandwich just placed it on the rack along with several other orders. Eventually, someone came over and asked what I had ordered; they then inquired and found my sandwich sitting on the rack. I explained that she should have called out the number, as I wasn't going to dig through bags of food looking for my sandwich. The food itself isn’t bad. Personally, I'm not a fan of Dunkin' Donuts coffee, but my friend swears by the caramel swirl with almond milk.
There is a picture of the products on the digital board that they currently do not have like the lemon loafFood: 3/5
My favorite dunkin' in town. The staff is wonderful.Kid-friendliness: Plenty of room to sit down and get your thoughts together before heading back out with your kids.
Last update : 21.12.2023
They could be exceptional if they could just remember all the items and get the orders right. It feels like they don't really care! We pay too much for the quality to be so disappointing.
I specifically asked for the butter packets on the side, but instead, they paired the butter with the avocado spread, which wasn't quite what I wanted. On the bright side, the frozen chocolate and MUNCHKINS donut hole treats were absolutely fantastic!
I ordered a toasted bagel with cream cheese, but there was barely any cream cheese on it—mostly just bagel.
Last update : 30.09.2024
I wish I could give this place zero stars. Honestly, every time I’ve been there, my order has been wrong. I often get cups that are only half full, and they try to cover it up by adding foam on top. Even when I bring this to their attention, they only fill them to about two-thirds at best. I'm not sure if the staff finds this funny or if they simply don’t know what they’re doing. Their attitude definitely needs improvement, especially when it comes to handling mistakes. The establishment itself is dirty and poorly maintained, with the kitchen and barista area looking particularly untidy. I won’t be coming back.
I've visited this restaurant multiple times, and I've noticed that my drinks are always only half full. Moreover, my food orders are often incorrect. When I request the staff to correct my order, they tend to respond with a bad attitude. I won't be coming back to this location.
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