Chili's Grill - Pearland

If I could give a 0 star, I would! there was hair on the window at our table? the lady who sat us sat at a stand for four when we were a party of seven. not to... read more If I could give a 0 star, I would! there was hair on the window at our table? the lady who sat us sat at a stand for four when we were a party of seven. not to mention the table was dirty, it had not been wiped. They've made almost all our orders wrong. never come back! My brothers Huhn had blood and all the food was cold. we had asked to talk to a manager, and the server said they would come out and the manager never came, we waited for the manager for at least 10 minutes.

Don’t bother! I felt so bad for the servers. There’s not enough of them to cover tables. They were struggling! I literally could have walked out and no one woul... read more Don’t bother! I felt so bad for the servers. There’s not enough of them to cover tables. They were struggling! I literally could have walked out and no one would have noticed. Food was okay. Not sure what the issue is with not enough staff. You’re better off going somewhere drive-thru.

Our experience here was fantastic. Our server was exceptional; despite being busy, she was always available and extremely helpful, especially with my mom. The n... read more Our experience here was fantastic. Our server was exceptional; despite being busy, she was always available and extremely helpful, especially with my mom. The new $5 drink, the Trifecta, was delicious. I just wish I could remember our server's name. The service overall was outstanding, and it was impressive that even the general manager stopped by to check on us. It was a really nice touch. Please make sure to acknowledge her—what she did isn’t something you come across often!

Chilis Food Always Good. Never Packed and treated with care. 8.5/10 Will Recommend. read more Chilis Food Always Good. Never Packed and treated with care. 8.5/10 Will Recommend.

Went to this Chilis on 12/17/23 and was very unsatisfied...To begin with we waited about 10 minutes before any one aknowledege us being there to be seated, ther... read more Went to this Chilis on 12/17/23 and was very unsatisfied...To begin with we waited about 10 minutes before any one aknowledege us being there to be seated, there was also 2 other familys that were there before we were waiting...We were seated and i orderd a White Russian, she looked at me all crazy and stated they have not had any Khula in over a year and a half..WHAT? you have a full bar and I expect the drink that I order, ok fine i ordered a Margrita...We ordered our meal with an appetitzer, asked that the app gets to us first... Well about 10 minutes later a manager comes out with ONE plate and it was my main entree, her name was Erica and very poor charcter, she started to set plate down and i said hold on where is the nachos we ordered before hand and she stated she brings out what is put up there, wrong answer, to begin with you bring the app, the the main entrees a few later and you bring out the wholes table food at one time, not one by one as they are done. I made her take back my entree and she did not like it...Very short with her reponses, NEVER carried a smile anytime she was in the resturant..we got through the dinner and time to pay,, WE had 2 e gift cards amounting to 35.00 and one 25.00 visa gift card, i told the waitress that the e cards come off first, them the 25 vis acard and we pay the balance of 51.00...well needless to say they did not run it that way and the 25 gift card kept being declined...Tht manager stated that this has happened before, WELL if it happens the first time, you try to correct it, instead of just declining.. WE paid the bill, no tip ..got home called the visa gift card company and the male manager was running that card for 30.00 and then another for 60.00, and of course it was being declined...I was livid, FROM NOW ON WHEN A CUSTOMER COMES IN WITH EGIFT CARDS AND A VISA GIFT CARD A PHYSICAL CARD, YOU RUN THE E GIFT CARDS FIRST, YOU BRING THE BALANCE TO THE CUSTOMER WITH BALANCE, WE WILL DEDUCT THE 25.00 BALANCE ON CARD, PAY OUR PORTION ON ANOTHER PYMT FORM AND THEN THAT REMAINING 25.00 COMES OFF..BOOM BAM DONE....THIS FOOL WAS RUNNING AMOUNTS WAY OVER THE 25 ON THE CARD..IM SURE THIS WILL GO TO THE STORE, AND ALL MANAGERS GET A SCHOOLING IN THIS MATTER...WE WILL NOT GO BACK TO THIS RESTURANT MAINLY BECAUSE OF THE BAR AND WHEN A MANAGER {ERICA) IS RUDE JUST RECAUSE I ASKED HER TO TAKE MY MAIN COURSE BACK AND PLEASE BRING MY APP FIRST.....NOT A HAPPY CAMPER WITH THIS PLACE..PLEASE DO NOT GO