Arby's - Payson
Arby's
Description
Arby’s at this gas‑station spot serves reliably fresh classics—Beef & Cheddar, sliders and curly fries—in a clean, welcoming dining room with generally excellent counter service. Drive‑thru guests, however, often encounter slow, incorrect orders and curt staff; managers have sometimes declined simple customizations (eg, no‑ice drinks). Despite occasional turnover and uneven friendliness, consistent kitchen quality and easy parking keep locals coming back.
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The service was outstanding! I really want to commend Ben, who has the earrings and long hair—he truly deserves a raise!
This Arby 's has been here for a hot minute. I can 't quite remember if it was there is high school or not, but what I 'm trying to say is that it 's probably gone through new management at least 1x or 2x. It 's fast food Arby 's, the sliders are great, and you can Never go wrong with the reg Beef n Chedda hehehe I know a lot of fast food working don 't like their jobs, and I 'm deeply sorry for that but now we 've got all the high schoolers and young young people working that are sometimes quite rude.But, that 's the cycle everyone has to go through to begin life I just wish they could possibly be a little nicer, and I even check if there is anyome behind me so I don 't hold up the line. It still doesn 't change anything for them, though ?Parking: This Arby 's is inside a Gas Station. But, said gas station has the parking in front and on the sides. It 's never full enough to never find parking. It 's there, but just remember it 's part of a station :Wheelchair accessibility: I am chronically ill myself, but I don 't know if it 's all specifically made, well not 'all ', but some were made for because going INto the gast station there is just the tiny bump for the doors. Not massive ones you get knocked around on. And some tables have a seat taken out so they can sit and eat with their friends/family. I also noticed that the counter is shorter than most. Again, I don 't know if this is all ADA help, or how they just happened to make it, or even a combination of the two. Either way, that 's the one reason I don 't feel 100% confident in saying yes or no, but I feel it 's well workable
I ordered the Peach Lemonade WITHOUT ICE, and I was told that I could not have it without ice, because it is a Signature drink. That is the stupidest things I 've ever heard in my life. I asked to speak to a manager, and the female claimed she WAS the Manager. Needlessly to say, they just lost a customer, OVER SOME ICE!
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