Masser's - Paxinos

We ordered takeout from this restaurant and when we arrived to pick it up, we were given the wrong order. My husband noticed the mistake, not the staff, and we... read more We ordered takeout from this restaurant and when we arrived to pick it up, we were given the wrong order. My husband noticed the mistake, not the staff, and we eventually received our correct order. When we got home, we realized one meal was missing a side of cole slaw, the second meal was missing a side of baked potato, and the salad greens were brown and inedible. Additionally, the chopped steak was raw in the center. I called to inform them of the issues, but the response was underwhelming. The staff seemed unfazed and offered no compensation. Our order cost $47, and we had been loyal customers for years, frequently dining there for breakfast and dinner. This was the second time we experienced major mix-ups and poorly cooked food. While we were willing to overlook the first incident as a bad day, the lack of proper handling of the second incident has deterred us from ordering or dining there in the future. We understand that mistakes happen, but good customer service would involve addressing and correcting them.

This restaurant was amazing found it by the gold reviews near Knoebels. Staff is super nice and you get great food and good portion sizes. The dinner was cheap... read more This restaurant was amazing found it by the gold reviews near Knoebels. Staff is super nice and you get great food and good portion sizes. The dinner was cheap and excellent.

Yesterday, a group of nine of us had a wonderful Thanksgiving lunch at Massers restaurant. Everyone couldn't stop praising the food, particularly the incredible... read more Yesterday, a group of nine of us had a wonderful Thanksgiving lunch at Massers restaurant. Everyone couldn't stop praising the food, particularly the incredible stuffing. The all-you-can-eat service offered us an abundance of choices to savor, and the staff, especially our lovely waitress Coco, were very welcoming and made us feel right at home. The dessert table was also a highlight, featuring a delightful selection of treats. As regulars at Massers, we are consistently impressed by the delicious food and generous portions they serve.

The restaurant offers delicious, hearty homemade meals that are both abundant and flavorful. The soups are exceptional and are accompanied by a small loaf of fr... read more The restaurant offers delicious, hearty homemade meals that are both abundant and flavorful. The soups are exceptional and are accompanied by a small loaf of fresh, warm bread. The waitstaff is also very friendly.

The service was outstanding, and the staff was incredibly friendly. I ordered the cowboy burger with a side of BBQ fries for my dinner, and it was absolutely de... read more The service was outstanding, and the staff was incredibly friendly. I ordered the cowboy burger with a side of BBQ fries for my dinner, and it was absolutely delicious. For dessert, I had the blueberry cake, which was equally delightful.