Whataburger - Pasadena

#2 - Order Fast Food Pasadena, Burgers, American
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Whataburger

Whataburger
3.6 / 5 (365 reviews)

Description

Whataburger has garnered mixed reviews lately, with patrons expressing frustration over service delays, inconsistent food quality, and occasional cleanliness issues. Many cite long drive-thru wait times, even during off-peak hours, and reports of receiving subpar or even inedible items, such as burnt scraps and unexpected plastic in burgers. Despite these complaints, some customers still enjoy the nostalgic charm of the menu, praising iconic items like the bacon cheeseburger and the generous portions of gravy. While a few employees have been noted for their helpfulness, overall, it seems that Whataburger's standards are not meeting the expectations of its loyal fanbase.

Last update: 29.05.2026 from: Anne

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★ 3.6 / 5 from 365 reviews
anne-ritchie-2
07.02.2024

We really enjoyed our visit! The staff were very friendly. Miss Lynn was incredibly kind to us and to the woman with the crying baby. Thank you!

dulce-brown
07.02.2024

I was enjoying my burger until I bit into a piece of plastic. I'm not sure if it came from a bag of lettuce or something else, but it was hidden among the veggies in my burger. I’m very disappointed, especially since I used to come here often. I won’t be returning.

bj-newman-clippy
07.02.2024

Every time I visit every six months, I hold out hope that Whataburger has improved, but sadly, that hasn't happened. Like everything else in this town, it's overpriced and only average in quality.

andrew-amie
07.02.2024

I used to love this restaurant, but I've noticed a drop in food quality in recent months. There was a short period where things improved, but now the food seems to be going downhill again. The pickles are now soggy and stringy, with holes in them, and the fries are similarly limp, as if they’ve been left out all day. It's hard to tell if the decline is due to poorer quality ingredients or changes in food preparation practices. If you want something fresh, you might have to stop by at unusual hours like 1 AM. The staff is friendly, but I really wish the food was as good as it used to be.

I used to come here twice a week cause the food is great I used to order large fries and medium drink with my meal. But after many times not getting my large fries. I had to stop ordering them and stop coming 2 times a week.I ask for picante sauces on the side no ketchup cause I don't like the ketchup flavor half the time I don't get the picante sauces.The receipt says what I order and it takes the money out for the fries.What is that called stealing or just lazy uneducated can't read I'm sure that's part of their simple job.Who ever bags my food is the problem no one else

FAQ

You can watch major sporting events on a screen / TV right in the restaurant.

The restaurant also takes the common credit cards.

More information

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