Panera Bread - Paramus

I used the drive-thru, and the ordering process was okay, but there should be a menu available before reaching the microphone. The food arrived in under five mi... read more I used the drive-thru, and the ordering process was okay, but there should be a menu available before reaching the microphone. The food arrived in under five minutes, though a long line formed behind us while we waited. The meal was mostly bread; my companion’s order had very little sauce, while mine had too much. Both lacked sufficient meat. I won’t be returning—it’s not worth the cost.

Panera Bread has a friendly and efficient staff. We placed our order through the app and enjoyed dining in. The restaurant is very spacious and clean, and the m... read more Panera Bread has a friendly and efficient staff. We placed our order through the app and enjoyed dining in. The restaurant is very spacious and clean, and the menu offers a great variety of options.

The service was excellent, featuring friendly staff and refreshing iced tea. The only reason I gave one star less is due to some confusion among the team about... read more The service was excellent, featuring friendly staff and refreshing iced tea. The only reason I gave one star less is due to some confusion among the team about the tea options. When I asked about a mislabeled tea canister, a staff member kindly acknowledged the error but didn’t correct it, so I had to switch it myself.

I have noticed TWICE employees using the restroom and exiting without washing their hands at all—not even rinsing with water. I decided to report this to the He... read more I have noticed TWICE employees using the restroom and exiting without washing their hands at all—not even rinsing with water. I decided to report this to the Health Department.

I ordered the chipotle chicken sandwich, but it turned out to be mostly bread with very little filling. Given the price, I expected a well-stuffed sandwich. I w... read more I ordered the chipotle chicken sandwich, but it turned out to be mostly bread with very little filling. Given the price, I expected a well-stuffed sandwich. I was quite disappointed.