Dunkin' - Paramus

So, I want to start off with... There are a few kind employees.. Theres this one girl with a hijab that is so kind... but there are two employees there that are... read more So, I want to start off with... There are a few kind employees.. Theres this one girl with a hijab that is so kind... but there are two employees there that are so unprofessional... Theres a girl all over this guy.. If they are dating thats cool.. but dontdo PDA right in front of customers in front of the register. Next, the drinks are OK. I feel like there is more ice than thedrink. Simple fix just put less ice.. But chill out with the PDA.

Half good/half bad. Very consistent location with a mostly friendly staff! Anna and the younger girl are very friendly and fast, makes me wish I could hit that... read more Half good/half bad. Very consistent location with a mostly friendly staff! Anna and the younger girl are very friendly and fast, makes me wish I could hit that 5 star button.... BUT. 3 stars in reality- The other older woman in the morning is seeminglyconsistently bossy and short to others behind the counter (and borderline rude to customers and coworkers) whenever I'm inthere. Makes me second guess giving my business to this location.

On Saturday, October 22, 2022, I had a disappointing experience at Dunkin'. The manager, an older Spanish woman, handed me an iced coffee that was overflowing f... read more On Saturday, October 22, 2022, I had a disappointing experience at Dunkin'. The manager, an older Spanish woman, handed me an iced coffee that was overflowing from the lid. When I brought it to her attention, she remarked, "Just take it like that. You're going to get wet anyway." It was clear she was frustrated with her job, and her rudeness toward customers was very off-putting. I suggest she take a break from work.

This is the worst Dunkin' I've been to. The manager, who appeared to be Asian, spoke to me rudely and informed me that they only had cold lattes available, with... read more This is the worst Dunkin' I've been to. The manager, who appeared to be Asian, spoke to me rudely and informed me that they only had cold lattes available, with no hot options. She seemed impatient and wanted me to leave as quickly as possible.

I would give it no stars if I could. My experience was terrible. The staff was extremely unprofessional and rude, and they seemed really miserable. The drinks w... read more I would give it no stars if I could. My experience was terrible. The staff was extremely unprofessional and rude, and they seemed really miserable. The drinks were awful and seemed to reflect their attitude. I usually like Dunkin', but I'll never return to this location. I do not recommend it—don't waste your money here.