Baskin-robbins - Palos Verdes Peninsula

This place is awful. The kids who work here in the afternoons and evenings have such a bad attitude. What kind of upbringing leads to kids thinking it's acceptable to throw food, ice cream, or anything at another person? Every time I come in, they throw my cup instead of simply placing it on the counter. Unfortunately, this is the only Baskin-Robbins on the hill. To the owner of this franchise, please take notice of how these kids are representing your business.

I called to inquire about ordering a cake for pickup, but the person I spoke to said they were too busy to help. I requested to speak with a manager and to get the name of the person I was talking to, but my request was denied, and then they hung up on me. Clearly, I won't be ordering a cake from them!

Mmmm, delicious chocolate malts made with rich chocolate ice cream.

The service here is friendly and quick, and there are two lovely tables outside perfect for people-watching while savoring your ice cream. The strawberry dragonfruit flavor is absolutely delicious, especially with the chocolate bits mixed in. However, it does have a rather striking bright pink color that might remind you of Pepto-Bismol, haha!

This store has been a staple of palos verdes for as long as I can remember. So let 's take a look at how they perform , shall we? 1- ambiance To be honest, it 's a dump. It feels like it was built in 1970 and hasn 't been updated since then. There 's a worst for wear counter , a new menu board ..., but other aspects look so dated. I 've seen better electrical wiring in Hanoi. The back area seems like an electrical nightmare. How does the fire department allow this ? The tables inside seem like an afterthought, the tables outside are unstable and sticky. This is not a place that welcomes you to come in and enjoy a hot fudge Sunday. 2- ice cream It 's all scoops. No soft serve. And , Crikey, the price is eye watering. It 's a weird nostalgia thing that I like this place. But, honestly, your better value for a cone is at the thrifty just a few paces away. 3- service Savage boredom. That 's how I could best describe it. It seems like such a imposition on the staff for a customer to come in and order ice cream. Don 't they know that we are looking at our social feed !? is the vibe I get ... Finally- so why do I go. Nostalgia mainly. Stopping by ...spontaneously .... with my wife .... triggers amazing memories. We overcome all the **** service and enjoy. But, honestly , unless you have this same emotional connection.... Maybe better to steer away