Capri - Palos Heights

Our family gathered here on Friday, July 3, in the banquet room following a funeral, so it was already a very emotional and difficult day. Unfortunately, one se... read more Our family gathered here on Friday, July 3, in the banquet room following a funeral, so it was already a very emotional and difficult day. Unfortunately, one server made the experience even more upsetting. Our server, an older blonde woman, was consistently rude, particularly toward the gentleman whose wife we were there to honor. When someone politely mentioned that the salad could have used a bit more dressing, rather than offering a solution or trying to help, she simply replied that she wasn’t the one who dressed the salad. Later, while serving dessert, she commented that she “only had two hands,” even though no one had complained or asked her to work faster. Throughout the meal, her attitude came across as dismissive and unkind. In a setting where compassion and professionalism are especially important, her behavior was disappointing and inappropriate. The food was good, and the other staff members we interacted with were pleasant and professional. Unfortunately, the attitude and lack of empathy from this particular server overshadowed what otherwise could have been a positive experience. I hope management addresses this, especially when serving families gathering after such difficult occasions. Food: 4 Service: 1

I come to this outstanding restaurant from time to time because I love the special air that is part of this restaurant. The team is extraordianrillyremarkably l... read more I come to this outstanding restaurant from time to time because I love the special air that is part of this restaurant. The team is extraordianrillyremarkably loving and skilfull. The service is very quick. Needless to say, the food they prepare is outstanding. I visited more than once and I was always pleased. The rate is modest. I highly recommend this place to all my friends.

They never dissapoint. Food is always good we always take our at of town guests there. The prices are comfortable but the food and portions are great . There ho... read more They never dissapoint. Food is always good we always take our at of town guests there. The prices are comfortable but the food and portions are great . There house wine is also pretty good. Price per person: $30–40

Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Parmesan Parking space: Difficult to fi... read more Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Parmesan Parking space: Difficult to find parking Parking options: Free of charge parking lot, Free of charge street parking

The Capri is such a gem! Tonight we celebrated my Grandma’s 95th Birthday. The service and food were exceptional! The staff went above and beyond to ensure our... read more The Capri is such a gem! Tonight we celebrated my Grandma’s 95th Birthday. The service and food were exceptional! The staff went above and beyond to ensure our group was well taken care of always checking for drink refills, awesome food timing, and even taking priceless group photos. We are so grateful for the warm and inviting environment they created for our celebration. Service: Dine in