Wendy's - PALMYRA

Awesome customer service and the food is always fresh! read more Awesome customer service and the food is always fresh!

I honestly think I could’ve went to a sit down restaurant and got my food faster than what I did here. The slowest, most unorganized Wendy’s I have ever been to... read more I honestly think I could’ve went to a sit down restaurant and got my food faster than what I did here. The slowest, most unorganized Wendy’s I have ever been to. Staff are just chilling back there, no sense of urgency whatsoever. Like they are fixing themselves a snack at home or something. It took more than thirty minutes to get just a dave’s double and a baked potato

I had ordered in the drive through. I gave the cashier my card and he came back and said their computer had crashed and asked if I had another payment option. I... read more I had ordered in the drive through. I gave the cashier my card and he came back and said their computer had crashed and asked if I had another payment option. I was.looking in my purse for cash when the manager came to the window and asked me what my problem was. I was instantly offended because it wasn’t my problem. I told her I was looking for enough cash to pay the bill and told her I could write a check for the balance even though I knew they didn’t take checks but since it wasn’t my fault I couldn’t pay I gave it a shot. She said sorry we don’t take checks have a nice day and shut the windows on me. I just kind of sat there a minute and a guy came to the window and asked if he could pay for my food I told him I had enough money for part of it but he insisted on paying for all of it. My granddaughter was with me and said she was hungry so I said ok and thanked him. I’m pretty sure he felt bad and was Embarrassed because his manager was so rude. How do these people get a management position I’d like to know. She should fired.

Ive never waited so long before for a take-out Order. I my self am a store manager for a Restaurant from out of town. I'm in town for a race and wanted somethin... read more Ive never waited so long before for a take-out Order. I my self am a store manager for a Restaurant from out of town. I'm in town for a race and wanted something quick to take for lunch on my way to the track. I waited 45 minutes for my food. The gentleman who took my order was very gauche in the least. Seemed happy to be at work but slow to take an order and take control of what he was doing in a timeless manor. Once he finally had our order line up, he put our carryout order on a tray then walked away and made me wait five minutes before coming back and finding out I needed a bag for the order I requested to be taken out. The kitchen wasn't cooking burgers to order and the chicken was cold as I bit into it. They were making crude jokes toward each other that made my little sister very uncomfortable to say the least.The nuggets were the only thing warm in our bags! My fries were double fried and cold. The employment staff was slow besides a young lady in a dark shirt and side of head shaved she was running orders outside for drive through. If my staff were this slow I would for sure be handing out some Verbal coaching. I will not be stopping here again in the future, not impressed. Service: Takeaway Food: 3 Service: 2 Atmosphere: 1

Worst Wendy's I have eaten at. Ordered inside for to go. Wrong food in bag. Burger taste was awful. Fries were cooked in very old grease. Not edible. Service: T... read more Worst Wendy's I have eaten at. Ordered inside for to go. Wrong food in bag. Burger taste was awful. Fries were cooked in very old grease. Not edible. Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1