Poolside Cafe - Pala

My favorite place to relax! Always great customer service, very clean and comfortable, great food, good fair pricing, never over crowded and the bar and wait st... read more My favorite place to relax! Always great customer service, very clean and comfortable, great food, good fair pricing, never over crowded and the bar and wait staff are incredible. I try and go at least once a month!

Bought pool passes here on a late Friday morning and it was fantastic. Hardly any people and we had a fantastic server. Ordered burgers and they were large and... read more Bought pool passes here on a late Friday morning and it was fantastic. Hardly any people and we had a fantastic server. Ordered burgers and they were large and delicious. We were impressed. The drinks were also decently priced at $9 for a specialty. Sometimes pool food can be pretty crappy but this was not the case here!

When the choice is to make between the Casinos in Southern California, hands down it is Pala! The property, staff and experience are the best. So relaxing and e... read more When the choice is to make between the Casinos in Southern California, hands down it is Pala! The property, staff and experience are the best. So relaxing and enjoyable with it's exclusive feel and size that keeps things on a personal level. Enjoy!

The combination of only one cashier and one person making drinks led to incredibly long lines! This was for a concert, after all. Pala really needs to hire more... read more The combination of only one cashier and one person making drinks led to incredibly long lines! This was for a concert, after all. Pala really needs to hire more staff at the bar.

A male manager named Hasa approached us and insisted that we throw away our drinks, threatening us with eviction if we were caught doing it again. I explained t... read more A male manager named Hasa approached us and insisted that we throw away our drinks, threatening us with eviction if we were caught doing it again. I explained that the drinks were purchased from their gift shop and I had the receipt to prove it. He dismissively said, "I don’t care, and if I see you do that again, I will kick you out!" To start with, our bags were checked, and the receipt was with our drinks, making his behavior completely inappropriate. I understand the policy against outside drinks, but the way he addressed me was rude and unacceptable, especially considering he is the VP of operations for the casino. In conclusion, I can appreciate the rules, but the way he treated me was disheartening and has made me reconsider returning. Best of luck to you all.