Baskin-robbins - Painted Post

Best DD ever! Employees are great! The place is clean and so is the bathroom! Thanks to the employee of the year who clocked in before her schedule to get me a coffee while others were busy! You are the best!

It's really frustrating when this location says it closes at 9 but the workers try to dip early. Then have the audacity to give us attitude. Guy at window practically threw my milkshake at me then glared.

I went to use a gift card I received. It turns out that they have not one single flavor of ice cream that's lactose free. For a shop that markets itself on variety this is more than disappointing.

Rudest staff I’ve ever come across.. I wish I could give negative points in customer service. I visited BR on 7/20/22 around 5:30pm and ordered a brownie sundae, the lady in charge just couldn’t understand my order and made 3 wrong orders before making the right one. And on top of that she looked mad at me as if it was my fault that she didn’t listen what I actually ordered. I would fire such employee right away. Worse customer service ever !

I am not one to complain but I'm putting this out there. NEVER go to Basket Robin's in painted post.I ordered a cake for my birthday celebration yesterday cause this year I can't go any where being pregnant with triplets or do much.They messed up the dates and didn't do a refund.They only offered a cake out of the freezer that was the same price. (Which was not the flavor ice cream I wanted) My brother was the one to go pick it up for me and they didn't care and were rude so he took the cake. (Which when he got it home the cake part of it tasted freezer burnt)When I called the Manger today to explain that the cake I got wasn't good at all and I spent so much on... she didn't care and said oh well you brother took the cake. She was extremely rude and snotty to me. (So she did nothing for me)Now a days people have no customer service at all. With how expensive things are now why would you run off your business.Idk but they lost me as a customer. This is the cake they gave us... a father's day grill cake I'd rate there cake and customer service a 0.