KFC - Pacoima

Came to this location and the customer service was horrible! They are very rude including the manager on duty at night. My food was not fresh and tasted like it... read more Came to this location and the customer service was horrible! They are very rude including the manager on duty at night. My food was not fresh and tasted like it had been sitting there for a while!

It's not like it used to be. The fries are sometimes good, but usually soggy. I rarely go but regret going when I do... Especially now that I have an Air Fryer... read more It's not like it used to be. The fries are sometimes good, but usually soggy. I rarely go but regret going when I do... Especially now that I have an Air Fryer oven, there's no need for greasy subpar food.

I’m sick… this is sick. I ate the spicy sandwich and I had in my bite a big long black hair in my mouth when I took my bite… I’m sick. This is sick… I want to g... read more I’m sick… this is sick. I ate the spicy sandwich and I had in my bite a big long black hair in my mouth when I took my bite… I’m sick. This is sick… I want to give people a heads up. Health wise… I wouldn’t want it for anyone else….

The food at KFC hasn't improved since my last visit. It used to be delicious—the gravy was so good you wanted to drink it, and the chicken was incredibly tasty!... read more The food at KFC hasn't improved since my last visit. It used to be delicious—the gravy was so good you wanted to drink it, and the chicken was incredibly tasty! Now, however, it lacks any flavor and feels bland. The highlight of my visit was the New Mountain Dew! The Peach and Honey flavor is amazing, so I give it 3 stars just for the drink! KFC, if you want to win back your longtime customers, you really need to bring back the old recipes!

My name is Maria, and I visited KFC two days ago. I was assisted by Natalia, who unfortunately provided poor customer service and was quite rude to me. read more My name is Maria, and I visited KFC two days ago. I was assisted by Natalia, who unfortunately provided poor customer service and was quite rude to me.