Subway - Pacific
Subway
Description
At a local Subway, experiences vary widely, showcasing both commendable service and frustrating inefficiencies. While some patrons praise friendly staff and delicious sandwiches, others express disappointment in the prioritization of online orders over dine-in customers, leading to long waits and perceived neglect. Reports of rude behavior from employees further mar the dining experience, although a few shining moments of exceptional customer service emerge, especially from attentive workers who uplift the atmosphere. Overall, while the food quality garners positive remarks, a re-evaluation of service policies and staff training could enhance the overall customer experience significantly.
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The store is clean but usually not busy inside , mostly carryout orders it seems or maybe just the time of day. I've never had any issues and the employees are always friendly and fast.
It’s a franchise, of course, so it’s very predictable but the workers here are pretty pleasant for the most part so the owner must know what they’re doing.
It's fine if you go in, but my kids were sleeping in my car so I ordered pick up. I waited at the restaurant for 28 minutes on top of a ten minute drive. It wouldnt have upset me but the whole time I was parked outside Noone was working on my sandwich. It took someone else to go in have their order made and leave before they even made my order. So, dine in is fine, pick up is straight booty
Fast, friendly and fresh! Much better location than the one over at Pilot. Highly recommend this Subway!
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