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Contribute Feedback What Mark Christenson likes about Krystal:
I will start by saying the staff was polite. The food was good and hot. They only had 3 people working and seemed overwhelmed. Because of that it took 25 minutes to get my food. I don't blame the staff. Who ever is running it needs to do better. The staff apologized for the wait. 4 stars for the staff and food, 1 star for their boss. View all feedback.
What Jay R doesn't like about Krystal:
I visited the drive-thru and found both employees outside behind the restaurant, either smoking or occupied with something else. I ended up waiting over 25 minutes at the drive-thru window for my food. It felt like I was the inconvenience for simply trying to spend my money at the restaurant. While Krystal's has always been one of my favorite places, I won't be returning to this particular location anytime soon, if a... View all feedback.
I will start by saying the staff was polite. The food was good and hot. They only had 3 people working and seemed overwhelmed. Because of that it took 25 minutes to get my food. I don't blame the staff. Who ever is running it needs to do better. The staff apologized for the wait. 4 stars for the staff and food, 1 star for their boss.
This was the worst experience. Employees were not very friendly. They all looked like walking pin cushions.I am glad that one ladies nose wasn't any bigger or she would have had more than 3 nose rings. Was not greeted. Never said thank you. And to top that they couldn't even get the order right. Maybe if she would remove the caterpillars from her eyes she would have been able to see what she wrote down while taking my order
Lazy employees who ignore any kind of special requests. Even one a monkey could understand. But clearly they cannot. How hard is it to build a Krystal?s burger and NOT add onion. I mean it?s kind of stupid how easy it should be.
The workers were really nice. But the food was just atrocious. I mean just awful, inedible. Threw most of it out.
I have personally never had to wait this long for any kind of drive thru order in my whole entire life. I waited 30-45 minutes for 12 burgers. It?s a shame. The lady at the window was pleasant but the wait time is just too much to ever consider going back.