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Contribute FeedbackFirehouse Subs proves to be a hit, showcasing its signature delicious sandwiches and fresh ingredients, achieving satisfaction among many patrons. However, service inconsistencies draw attention, with several customers noting a lack of friendliness from staff. While most agree the food meets high expectations, issues with order accuracy and attentiveness detract from the overall experience. Some diners express eagerness to return despite service setbacks, highlighting the restaurant's appeal. Still, a call for improved staff engagement and order verification remains, ensuring that the experience can match the quality of its beloved subs. Firehouse Subs remains a destination worth the drive for many.
Food was good. Prepared everything in a timely manner. Was my 1st time trying the place out and was very pleased!!
Terrible service I had a 30 minute lunch and I work right next to the place! Spent 25 minutes waiting for a sandwich and I just had to leave so I wouldn’t be late back to work 10/10 will tell anyone to not go there period. And this isn’t the first time this has happened ! Never spending another penny there ever again!
First time I ate here. I had the engineer sub. Really good!
I like supporting Firehouse and they didn't give me a pickle I didn't want, like Firehouse often does. But both people I dealt with were quite unfriendly, so only three stars.
Me: Had a burning desire for a REALLY good ‘sub’ sandwich
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