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Contribute Feedback What User likes about Subway:
It's a Subway, There's a reason that service, look and menu are standardized in franchise restaurants which is consistent quality and taste. As with all Subway's you get to customize your sandwich or salad. What separates the locations is cleanliness and the staff. At this Subway in Owen Sound, ON, the restaurant is clean and well organized, especially for a small footprint. The staff is excellent, polite, and accomm... View all feedback.
What User doesn't like about Subway:
Hardly any sauce on sub. Too lazy to grab a new bottle before sending up food. Person making the food should be wearing a hair net for his wild looking hair. Poor quality food. Order taker walked away and never returned when time came to pay. Girl making my food had to stop what she was doing and take my order for her. Poor customer service at this location. View all feedback.
I purchased a $25 gift card, but when it came time to pay, the total was $28.75. I inquired about the automatically added tip with no option to refuse, and it was removed. Just a heads up that a tip may be added without the ability to decline it.
I have spent a lot of money at the 10th Street store in Owen Sound. The restaurant really needs to pay more attention to getting orders correct when they are written down for them. I specifically requested a BLT, not a BMT sandwich, as the spicy meat that was mistakenly included causes me great chest pain. Despite informing the staff that I wanted a BLT, not a BMT, they still made the error. I believe they should compensate for their mistake, especially given the specific instructions provided.
I visited this restaurant with my family and we all ordered the tuna footlong sandwiches. Everything was incredibly fresh - from the bread to the veggies and sauces. We enjoyed every bite and would definitely recommend this place for a quick meal.
Pre ordered subs by phone in early afternnoon and was talking with James, said I would pick up at 4.30pm, when I arrived James was not there and my subs had not been made. Really disappointing and no sorry or anything from the young staff. They really let me down on a day I was in a hurry.
Great fresh veggies for the subs, lots of variety , service always good , only knock is the seating area is rather small
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