Arby's - Ottumwa

It was nice. But they were out of line. I'm glad they had chargers on the table. I needed a lot.

The staff were fast friendly. The place was kept clean orderly Was happily satisfied with my visit as always Thank you Arby's staff! See you again soon!

I visited when the restaurant was busy, but my order was taken quickly. The food was hot, fresh, and exactly what I requested. Additionally, the restrooms were quite clean.

Today, I tried the half-pound French dip with extra Swiss cheese, and I have to say it was quite satisfying. The sweet tea was just the right amount of sweetness, which I appreciated. However, the mozzarella sticks could use a little improvement; I think they need about 30 more seconds in the fryer.

The experience was just okay; it’s not as good as it used to be. I really miss the big Montana sandwich. You should consider bringing it back as part of an affordable meal deal instead of charging $12 for it on its own. I would love to see the $5.99 Montana included in a $7.99 meal. Additionally, please bring back the potato puffs; they were a favorite! Also, the Jamocha shake has changed and no longer tastes the same. The regular Bratbeef should be included in the 2 for $6 menu and left there. Some things just shouldn’t change; people want what they want. We don’t want $3 chicken nuggets or a beef and cheddar on an onion bun. And please, change the curly fries back to the original version. What we’re getting now are just small, hard-to-eat roasted potato pieces.