Subway - Orono

Fast Food, Breakfast, Lunch
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Subway

Subway
3.8 / 5 (255 reviews)

Description

This restaurant has garnered mixed reviews, with some patrons praising the friendly staff and fresh ingredients, while others express frustration over poor service and inconsistent food quality. Many customers appreciate the cleanliness and ambiance of the location but report long wait times and issues with their orders, such as incorrect items and inadequate responses to complaints. While vegetarian options are available, frequent stock shortages have left some diners disappointed. Overall, experiences vary significantly, highlighting the need for management improvements to enhance customer satisfaction.

Last update: 13.03.2026 from: Christophe

Feedback

★ 3.8 / 5 from 255 reviews
viola-shaw
15.11.2023

**Takeout Review** **Meal Type:** Dinner **Price Range per Person:** $10–$20 **Food Rating:** ★★★★☆ (4/5) **Service Rating:** ★★★★★ (5/5) **Atmosphere Rating:** ★★★★★ (5/5) **Recommended Dish:** Spicy Italian I had a delightful dinner experience with my takeout order. The food was quite impressive, earning a solid 4 out of 5 stars. The highlight was definitely the Spicy Italian dish, which I highly recommend. The service was exceptional, receiving a perfect 5-star rating, as they were attentive and efficient. The overall atmosphere of the place was inviting and pleasant, also meriting a top score of 5 stars. For a great meal at a reasonable price, this is a fantastic choice!

cassie-montague
15.11.2023

**Vegetarian Options:** They offer a veggie sub. **Service:** Takeout available. **Meal Type:** Lunch. **Price per Person:** $1–10. **Food Rating:** 5/5 **Service Rating:** 5/5 **Atmosphere Rating:** 5/5 **Recommended Dishes:** Sweet Onion Chicken Teriyaki, Spicy Italian, Subway Club, Titan Turkey, The Beast. **Vegetarian Recommendation:** Somewhat recommended. **Vegetarian Offerings:** Vegetarian dishes are clearly labeled. **Parking:** Ample parking available. **Parking Options:** Free parking lot.

owen-bolster
15.11.2023

I used to enjoy getting sandwiches from this place, but after my last visit, I've decided to stick with Jersey Mike's. I waited 20 minutes for my order because they claimed it wasn't ready yet. In reality, it was right in front of them, just not where they expected it to be in the pickup area. To make matters worse, the sandwiches weren't good, and I only received a 6-inch sub when I had ordered a footlong. I tried reaching out to Subway's customer service twice, but I got no response. I'm not sure if they aren't contacting the owner or if the owner is just ignoring my complaints. Regardless, this is one of the few negative reviews I've ever written. Service: Takeout Meal type: Lunch Price per person: $10–20 Food: 2/5 Service: 1/5

christophe-cochenet--1
07.03.2025

Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5

meredith-trask
07.03.2025

I came in late in the evening on jan. 31st, the guy there was so nice...he made the perfect smadwhich its been a long time since ive had one that the contents actually stayed inside didnt lose one piece. These 5 stars are well earned. my stomach, the front of my shirt, car and myself thank you...i had a hard day this just made my day. Service: Take out Meal type: Dinner

FAQ

The diner is accessible and can therefore also be used with a wheelchair or physical limitations.

The restaurant also accepts credit cards from the common providers for payment.

More information

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