Dunkin' - Orono
Dunkin'
Description
This Dunkin' blends modern updates and classic convenience with uneven service and food consistency. Renovations and iced coffee on tap impress and staff can be speedy and friendly, but intermittent understaffing, slow drive‑thru waits, and occasional cold or undercooked items frustrate customers. Budget-friendly breakfast staples satisfy many, making it a convenient commuter stop—expect efficiency sometimes, variability often.
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Every time we visit, the service is consistently slow, and it seems they don't value customers' time. We often find ourselves waiting at the drive-thru intercom for over five minutes. It's frustrating to see staff who don't seem to take their jobs seriously. Perhaps they should consider hiring people who are genuinely motivated to work instead of those who stand around and neglect their responsibilities.
Both bagles burnt!!!!! Very little cream cheese!
It’s evident that the restaurant is understaffed. Management needs to improve the situation by providing more help to the current staff. Additionally, it would be beneficial to hire employees who are genuinely committed to their work.
Hands down. The worst Dunkin' Donuts in the area!
Ordered delivery with DoorDash, didn't receive dozen donuts or two specialty donuts, they got my coffee wrong, got my wakeup wrap wrong, burned my hash browns and smashed my breakfast sandwich. My family is disappointed. Thanks for nothing.
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More information
QR-Code for the menu
