Kfc - Ormond Beach

This place is a dump. Should be on Gordon Ramsey's Kitchen Nightmares. Cockroaches on the floor, dirty tables and bathrooms rarely cleaned. read more This place is a dump. Should be on Gordon Ramsey's Kitchen Nightmares. Cockroaches on the floor, dirty tables and bathrooms rarely cleaned.

The chicken must have been under the heat lamps forever, it was like jerky! The corn was dry a looked like it was very old. The biscuits were rock hard, we coul... read more The chicken must have been under the heat lamps forever, it was like jerky! The corn was dry a looked like it was very old. The biscuits were rock hard, we couldn't even bite into them. They refused to give me a refund. When I complained I was told to call the customer service line. I was on hold to customer service for about 30 minutes. I finally just hung up. Do yourselves a favor, just go to Publix for your chicken, it's fresh and the customer service is outstanding.

The food was excellent. I placed an online order during dinner hours, and everything was hot and prepared by the time I arrived. The staff were very friendly an... read more The food was excellent. I placed an online order during dinner hours, and everything was hot and prepared by the time I arrived. The staff were very friendly and enjoyable to interact with. I will certainly return!

Ronna, the new manager, did an excellent job! They forgot part of our order, but she took care of it and was so friendly! It definitely makes things better when... read more Ronna, the new manager, did an excellent job! They forgot part of our order, but she took care of it and was so friendly! It definitely makes things better when people are nice and know how to handle things!

I was disappointed to find that online ordering for pickup wasn't available at my local KFC. They claimed they hadn't received my order, and as a result, I lost... read more I was disappointed to find that online ordering for pickup wasn't available at my local KFC. They claimed they hadn't received my order, and as a result, I lost $10.68. I won’t be returning again.