Captain D's - Orlando

To make matters worse, everyone who ordered after us had issues with their meals as well. They tried to rectify the situation by taking our ticket, but they sti... read more To make matters worse, everyone who ordered after us had issues with their meals as well. They tried to rectify the situation by taking our ticket, but they still brought the wrong food and returned the wrong ticket to us. After about 45 minutes of back and forth, I finally received my catfish, but by that time, I had lost my appetite. Adding to the frustration, one of the employees was loudly cursing while speaking with someone about being hired, which was unprofessional in front of customers. Based on this experience, I don’t think we’ll be returning. I recommend taking your money elsewhere.

I absolutely love this Captain D's! The staff is always very friendly, and the food is consistently great. My only complaint is that I wish I could order a side... read more I absolutely love this Captain D's! The staff is always very friendly, and the food is consistently great. My only complaint is that I wish I could order a side of the crunchy bits from the fish. They usually let me place the order, but then they often say they're out when I reach the window. Other than that, I really enjoy dining there!

I visited on October 15 and ordered a meal. The fries were undercooked, and the mac and cheese was excessively soupy and runny. The staff were extremely unprofe... read more I visited on October 15 and ordered a meal. The fries were undercooked, and the mac and cheese was excessively soupy and runny. The staff were extremely unprofessional, which seems to be a trend in fast food places hiring just anyone. The food was terrible last night; we didn't even want a refund—we threw it away and left. The dishes were bland and unappetizing. I was very disappointed.

I've visited Captain D's three times in the past three weeks, and I have to say—they consistently impress me. The wait staff is always polite and efficient. Eve... read more I've visited Captain D's three times in the past three weeks, and I have to say—they consistently impress me. The wait staff is always polite and efficient. Every time, they ask if I want to add shrimp, and my to-go orders are always accurate and served hot. I'm trying to find a flaw, but so far, no luck! This week, Khianti took my order—stay tuned for more updates because I’m that committed!

Honestly, the food was quite bland. It seemed like there was an excessive amount of baking powder or baking soda in the dishes. The spiciness was off, as if the... read more Honestly, the food was quite bland. It seemed like there was an excessive amount of baking powder or baking soda in the dishes. The spiciness was off, as if they just dumped in a lot of cayenne pepper without much thought. The baked potato was very dry and flavorless, missing even a touch of salt. The only item I enjoyed was the okra. The crab cake was also dry, and the hush puppies were mediocre. I wouldn’t order any of this again.