Orange Julius - Orem
Orange Julius
Description
This smoothie spot offers a vibrant atmosphere with quick service and affordable large sodas, making it a popular choice in the food court. Their smoothies, especially the mango pineapple, are flavorful, though the menu tends toward sugary options. Cleanliness and a fun environment highlight the experience. However, inconsistent service, including inattentive staff and broken blenders during operating hours, can lead to frustration. Some customers noted issues with drink quality and late-hour availability. While prices reflect the cost of quality ingredients, improvements in customer care and equipment reliability would enhance overall satisfaction.
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Feedback
I ordered an Original Pina Colada, and the girl working the night shift with black hair just used the leftover juice from the previous customer, resulting in a drink that was completely lacking in flavor. When I approached her to address the issue, she was very unhelpful. The other staff member then tried to make a new one, but it ended up tasting just like the first—still no flavor. The service was terrible! They need to hire people who understand how to treat customers and are aware of consumer rights.
I waited in line for 15 minutes to order an Orange Julius, only to see a small sign that said the blenders were broken. How can a smoothie place be operational when all their blenders are out of order? Just a heads up—there’s a home goods store down the mall; I’m sure they have blenders available!
I had to wait over 5 minutes for a single drink, even though there were two employees present. It was disappointing that none of them offered to assist me despite having nothing else to do.
Super disappointed in this location, I went to go and buy an orange Julius for me and then use my storytime coupon for a free 5 oz for my little one and they told me they've already cleaned their blenders for the night so I can't order in an orange Julius. It is 8:05, So what's the point of being open for the last hour if you've already cleaned your blenders???
Service wasn’t good I stood there for a bit while the employee at the cash register was on her phone until she noticed me. It was very unprofessional and rude. If that service keeps up your gonna lose customers
