Carl's Jr. - Feedback

My wife ordered a #1 Famous star with cheese meal, and there was no cheese, so I went up to get it corrected, they made another one, hanfed it to my wife and it... read more My wife ordered a #1 Famous star with cheese meal, and there was no cheese, so I went up to get it corrected, they made another one, hanfed it to my wife and it still didn 't have cheese. It was the current shift manager and she asked that the $1.99 one didn 't come with cheese, I pointed to the picture and words that day famous with cheese, in the #1 meal, and that we didn 't say without cheese. Then the person behind when they ordered said they were not a Karen , the cashier grinned. We won 't be back if we can help it if this is the kind of service intended by the managers and owners.

Got kids meals and a burger it seemed more expensive than what I expected and when I asked for a receipt to verify for myself I was told they did not have any r... read more Got kids meals and a burger it seemed more expensive than what I expected and when I asked for a receipt to verify for myself I was told they did not have any receipt paper. The order was correct by all the kids food was cold right when we got it. Also of the sauces has exploded all over the bigger bag they put each thing in so it made a huge mess. Pretty disappointed in this experience.

Drive thru service is usually pretty quick, I always get my Beyond meat Star burger and it's always great. The cashiers are all very nice and lines are always s... read more Drive thru service is usually pretty quick, I always get my Beyond meat Star burger and it's always great. The cashiers are all very nice and lines are always short thus fast. It's a little more expensive than other fast food burger places but I believe it's worth it. If you are wanting a good burger but are a vegetarian like me, I would give it a try! 9/10 would recommend

The food was okay, but when the service is horrible and the workers are extremely rude, won't even look at you and give you the worst attitude it's almost uncom... read more The food was okay, but when the service is horrible and the workers are extremely rude, won't even look at you and give you the worst attitude it's almost uncomfortable to order food or even ask a question it doesn't matter how good the food is. Not only was the attitude horrible by all workers but to watch someone put their hair in a pony tail right at the front counter and then handle food without washing their hands is disgusting. The play ground is literally falling apart we watched a child's Leg fall completely through. Hopefully that gets fixed before someone falls through down about 20 feet. Will not go back because of the customer service.

The food was decent, pretty warm and tasted good. The customer service a One maybe one of the workers was kind the rest rude and very snotty. 7:31 pm on a Wedne... read more The food was decent, pretty warm and tasted good. The customer service a One maybe one of the workers was kind the rest rude and very snotty. 7:31 pm on a Wednesday, and they have like 7 girls here. They were all standing right in the front very unwelcoming. Give us nasty looks the whole time. Disappointed tbh, need kinder people here.

We had a fantastic evening, and Will was outstanding. His customer service was top-notch! As for kid-friendliness, the play area is wonderful! read more We had a fantastic evening, and Will was outstanding. His customer service was top-notch! As for kid-friendliness, the play area is wonderful!

The manager, Norma, is fantastic and really goes above and beyond. We live in Draper, and we will definitely be returning because of the excellent customer serv... read more The manager, Norma, is fantastic and really goes above and beyond. We live in Draper, and we will definitely be returning because of the excellent customer service and high-quality food.

When I got home, I discovered that all four burgers had cheese on them, and I had not received my receipt. Upon checking my bank account, I noticed that I had b... read more When I got home, I discovered that all four burgers had cheese on them, and I had not received my receipt. Upon checking my bank account, I noticed that I had been charged for the cheeseburgers despite my request for no cheese. I ended up paying an extra $14 for the cheese I didn’t want. To make matters worse, I had only used my card at Carl's Jr., and now there's an additional charge from Amazon on my account.

I'm very easy to please and easy to satisfy; and the other day Carl's Jr gave us free Jr Bacon cheeseburgers which made me very happy! Go to Carl's Jr and eat t... read more I'm very easy to please and easy to satisfy; and the other day Carl's Jr gave us free Jr Bacon cheeseburgers which made me very happy! Go to Carl's Jr and eat there soon. ???

Kids love the play area here. Plenty of seats for parents to chill. read more Kids love the play area here. Plenty of seats for parents to chill.

What a jokeSome 15 year old kid tells me their lobby is closed at 10:52. read more What a jokeSome 15 year old kid tells me their lobby is closed at 10:52.

A western bacon cheeseburger is my fast food guilty pleasure. read more A western bacon cheeseburger is my fast food guilty pleasure.