Applebee's Grill - Feedback

#6 - Vegetarian - Orem, Burgers, American

Reviews

Overall Total Score
3.8 out of 5
Very good | 14501 reviews

Outside Images

Applebee's Grill Outside

Reviews from various websites

Gastroranking-it

Last update : 01.10.2024

5.0 ★ from 50 reviews
josh-blad
01.10.2024

Great service and food came out really quick. Staff was very friendly! 10/10

keith-m-pilot7
01.10.2024

Oscar is a great server. Friendly and has good recommendations.

cristina-reza
01.10.2024

Thank you Peter and John the manager for the stellar customer service. So glad we came to this location tonight!

vanessa-torres-rabbi-1
01.10.2024

Peter was amazing waiter funny out smile on our face

laura-davis-dog13
01.10.2024

BEST PLACE to Ear/hangout/ALL of it!! Jon the GM is Ans he is AMAZING!!! Best service ever!!

Several reviews of this restaurant mentioned slow service and mistakes with orders, including complaints about the food and inability to accommodate modifications. However, standout staff such as Bev and John received high praise for their exceptional service. Positive comments also highlighted servers like Dylan, Brady, and Mariella for their friendly and helpful demeanor. Despite some issues, reviewers generally enjoyed the food and appreciated the welcoming atmosphere of the restaurant. Overall, while there were some service hiccups, the attentive and caring staff were a bright spot in an otherwise average dining experience at this establishment.

Menu

Last update : 06.01.2023

4.6 ★ from 18 reviews
javonte36
06.01.2023

Dined in for my birthday and let me tell you…Applebees has a reputation for being sub-par the majority of the time I eat there..but this time, GAME CHANGER!! Service was impeccable! Food was perfect!! Loved that the manager Jessica stopped by our table to check how everything was for our night!! Definitely deserves 5-stars!!

miroslava67
06.01.2023

Morgan is an awful server. He is not accommodating to any modifications you want to your meal. His rude attitude turned me off from even wanting to get food. However, I come in every week to eat here late evenings and I sincerely love John the manager. He's always positive and makes us feel welcome. John will go out of his way to check up on you and will always do whatever it takes to make sure you're a satisfied guest. Service aside... The food is pretty good for the price and I love their happy hour specials!

elisabeth-kulas-1
06.01.2023

I love this place. the staff and manager are very friendly and helpful. the last two times when I was there was my server dylan. dylan is great and smart. I could not think what to order so that he recommended a court. it was huh. I don't usually order a whn when I eat. but it was so good that I ordered it the second time.

sonya-abernathy
06.01.2023

I went to lunch today, we had a member of our party, who had a really bad sugar low and from the moment we went through the door, the staff has looked after us ingeniously. all from the hostess to our waitress and other employees who walk around. our waitress was mariella martinez and she was so friendly and friendly. they got the member of our group some cracker and a brotstick fast to help with their sugar low and a sprit. in addition, we ordered hamburger who were absolutely delicious. but many thanks for the hospitality and fast attention.

elias27
06.01.2023

We went with my daughter. it was our last dinner before we returned from our holiday to Argentina. we had a little problem with our order, which made it very late to get the food. the local manager came to apologize and offered us an appetizer and dessert. manager like these really understand the business of customer service. I will definitely return to this place, not because they gave us something free, but because they take care of the customer experience. before I john, the manager, approached to congratulate him. Applebees, never go. He's great!

Restaurantji

Last update : 08.04.2024

4.4 ★ from 272 reviews
jennifer-nielson
08.04.2024

The food was excellent, and our waitress, Kiev, was incredibly friendly and helpful!

jim-jueneman
08.04.2024

Very friendly host and waiters busy place on a Saturday night but food came relatively

rachelle-upwall
08.04.2024

Dietary note: The gluten-free menu is excellent. Parking: There's plenty of parking available. Kid-friendliness: The atmosphere is very welcoming for kids.

dylan-rodriguez-tree
08.04.2024

Great service! Shoutout to our waitress Kat/ Catherine M , she was so kind and provided such great service!! Definitely would come back for the same service !

dave-upwall
08.04.2024

The server was quick and made sure my drink was always full. The food was served hot, and the appetizers arrived well before the main course. Overall, it was a perfect experience. Thank you! I will definitely be returning.

Doordash

Last update : 22.01.2024

4.4 ★ from 5700 reviews
travis-a-pilot0
22.01.2024

My daughters order of Alfredo was about a quarter of a full order. She finished it in 3 bites. The restaurant was unable to fix the problem either, so my other child had to eat half her meal so she could share. Absurd and terrible service.

april-k-flower0
22.01.2024

The steaks were over done. It the rest of the food was gone.

sauna-g-1
22.01.2024

Our Door Dash delivery from Applebee's Grill was outstanding! My soup was so steaming hot that I almost burned my tongue, and the steak sandwich had wonderfully crispy bread. The menu truly impressed us!

vicky-s-weed89
22.01.2024

The order was missing the fries and the breadstick. It was clear that no quality check was performed, as the prime rib dip was burnt and the bread was hard. I was not satisfied.

evan-h-grass0
22.01.2024

The wings and potatoes were outstanding, but the ribs tasted like they’d been tossed in an ash pile. It’s disappointing, as those were what I was most excited about.

Sirved

Last update : 12.05.2025

3.6 ★ from 53 reviews
kendra-bryant-2
12.05.2025

The food we ordered was a little spicy for my husband and we let them know. The amazing manager immediately fixed it offering a different menu item. And our darling waitress was absolutely amazing she was on top of it always asking if we were okay andimmediately taken care of our needs thank you so much for an amazing night.

oscar-carrillo-cat51
12.05.2025

They have new skillets at Applebee?s. I tried the grilled chicken with shrimp scampi on top of mashed potatoes with a side of grilled broccoli. The dish was incredible. I know I wasn?t that hungry so the food must?ve been great because I finish the wholeplate! ???? I think they have a good chef there on Thursday nights. Also, Morgan, one of the waiters at the bar, was veryattentive and hooked me up with whatever I needed. ???? The Bluemoon (tap beer) tasted very fresh. John, the manager, is veryfriendly and likes to have a good time at the restaurant. Him and Morgan, along with the rest of the staff, make the customersfeel very welcomed like you were at home. I really enjoy being there. I highly recommend this place if you?re in the Provo/Oremarea. Keep up the good work guys!

andyxjzjj-joakakaksc-1
12.05.2025

I went in today for lunch, we had a member of our party that was having a really bad sugar low and from the moment we walked through the door, the staff took awesome care of us. All of them from the host to our waitress and other staff members walkingaround. Our waited waitress was Mariella Martinez and she was so caring and friendly. They got the member of our group somecrackers and a bread stick quickly to help with her sugar low and a sprite. Plus on top of that we ordered hamburgers that wereabsolutely delicious. But thank you so much for the hospitality and quick attention.

axel-cecchi
12.05.2025

We went with my daughter. It was our last dinner before returning from our vacation to Argentina. We had a little problem with our order that made it very late to receive the food. the local manager came to apologize and offered us an appetizer anddessert. Managers like this really understand the business of customer service. I will definitely return to this place, notbecause they gave us something for free, but because they care about the customer experience. before leaving I approached John,the manager, to congratulate him. Applebees, never ever loose John. He is great!!!!!

mitchell-llarenas
12.05.2025

Morgan is an awful server. He is not accommodating to any modifications you want to your meal. His rude attitude turned me off from even wanting to get food. However, I come in every week to eat here late evenings and I sincerely love John the manager.He's always positive and makes us feel welcome. John will go out of his way to check up on you and will always do whatever ittakes to make sure you're a satisfied guest. Service aside... The food is pretty good for the price and I love their happy hourspecials!

Yelp

Last update : 04.02.2024

2.5 ★ from 165 reviews
gabriela-l-vine3388
04.02.2024

I love the ambiance at this restaurant. The dollaritas are amazing! When paired with the won ton tacos or the ribs, it's absolute bliss! These dishes are perfect for enjoying with friends or as a family brunch.

christopher-d-forest-4
04.02.2024

I enjoyed a great (and complimentary) Veterans Day lunch at Applebee's. Despite the busy restaurant, I was seated promptly and service was quick. The chicken pasta dish was delicious and the server was friendly and accommodating.

cassia-c-2
04.02.2024

I typically don't write reviews, but we visited this restaurant on a Monday around 12 or 12:30. It took our waitress 20 minutes to come and take our order. However, I must admit that the food did come out quickly.

Google
4.3 ★ from 4107 reviews
Tripadvisor
3.4 ★ from 82 reviews
Int Restaurants
3.6 ★ from 250 reviews
Restaurants
3.0 ★ from 1 reviews
Gastroranking-us
4.3 ★ from 3803 reviews

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