Winchell's Donut House - Omaha

Bad service at this location. Lack of staff was part of it, but the one person I saw was watching a TV in the back and seemed quite put out that a customer was... read more Bad service at this location. Lack of staff was part of it, but the one person I saw was watching a TV in the back and seemed quite put out that a customer was interrupted his show. The only thing he said to us was is that it? . Which he said every timewe picked a donut. Last, the donuts were flavorless and stale. I will not return.

BEWARE OF FRAUDULENT CHARGES ON CC!!!!!! If you visit this location and use a credit or debit card, you may want to double check that the amount posted to your... read more BEWARE OF FRAUDULENT CHARGES ON CC!!!!!! If you visit this location and use a credit or debit card, you may want to double check that the amount posted to your card is correct. We were at this location this past Saturday (12/16 to purchase a dozen of donuts. The total came to 20.46. After reviewing my CC charges, the charge from this establishment actually posted as 21.46 (1.00 more that what was shown on the receipt . It appears after the total, the individual that assisted me decided to add a 1.00 to my total, for whatever reason. What 's even more disturbing is the extra 1.00 did NOT show on MY receipt anywhere, there is just a line that states CHARGE1 but still shows the total as 20.46. (Attached photo of receipt When I called this location to discuss why this occurred, no one could or would provide me with an answer. I 'm aware it is only a 1.00, however, IF this location is trying to skim extra money off of every customer that uses a card, even if it 's just a 1.00, it is extremely dishonest and unethical and is viewed as theft. I have contacted the corporate office and provided them with this information. I hope they follow through with an investigation to ensure that there isn 't any 'funny ' business going on at this location. But just in case there is, always REVIEW YOUR CC CHARGES from this establishment and really all establishments!! Happy Holidays!! :

Went in late at night as a first time customer, and the gentleman behind the counter was extremely helpful! Got 4 delicious donuts and a bag of donut holes at a... read more Went in late at night as a first time customer, and the gentleman behind the counter was extremely helpful! Got 4 delicious donuts and a bag of donut holes at a good price, and it was nice and cool inside which was great because it was incredibly hot outside. The donut holes were a bit stale, but that would be my only critique! I'll be back for sure!

These are the best donuts!! Whenever I'm on that side of town (from Iowa) I have to pick these up for my family. They are so reasonably priced too! read more These are the best donuts!! Whenever I'm on that side of town (from Iowa) I have to pick these up for my family. They are so reasonably priced too!

Best donuts in the city! Still the same great taste and quality as back in the day. I still go here a few times a month. Love that it's also still family owned.... read more Best donuts in the city! Still the same great taste and quality as back in the day. I still go here a few times a month. Love that it's also still family owned. They are always so sweet. This place is my jam.