Panera - Omaha

I got one sandwich and a coffee and my bill was $16. Definitely not value for service or product. You stand in a long line and you get the food yourself. What e... read more I got one sandwich and a coffee and my bill was $16. Definitely not value for service or product. You stand in a long line and you get the food yourself. What exactly are we paying for here?

I went here to get a bowl of Vulger Display of Chowder. Then, I realized it wasn't Pantera Bread. Good food, but not what I wanted. read more I went here to get a bowl of Vulger Display of Chowder. Then, I realized it wasn't Pantera Bread. Good food, but not what I wanted.

No delivery or crank page pickup offer. Paid online and reliant on shelf in the store. After sitting on the bench for 20 minutes after the order, I was finally... read more No delivery or crank page pickup offer. Paid online and reliant on shelf in the store. After sitting on the bench for 20 minutes after the order, I was finally able to track someone to ask if even difficult to find an employee, as they seem to hide a lot. As it turned out, my order was sitting there for 15 minutes, but was not put on the shelf where I was instructed to pick up. Terrible location, terrible communication, terrible service and, above all, very terriblely managed. I lost my money market. Thank you for taking my money back for a terrible experience and dinner. Make it available to different locations so that I could stay as far away from this location as possible!

It?s 4:15pm on Sunday and not busy. Lots of employees standing around looking at a magazine while 50% of the tables are dirty and food trays stacked up with dir... read more It?s 4:15pm on Sunday and not busy. Lots of employees standing around looking at a magazine while 50% of the tables are dirty and food trays stacked up with dirty dishes. Coffee was old and lukewarm at best. The orange scone was delicious.

No delivery or curbside pickup options available. I paid online and was told to pick up my order from a shelf inside the store. After waiting on a bench in fron... read more No delivery or curbside pickup options available. I paid online and was told to pick up my order from a shelf inside the store. After waiting on a bench in front of the shelf for 20 minutes past the pickup time, I finally found someone to ask—though employees were hard to locate as they seemed to avoid being seen. It turned out my order had been ready for 15 minutes but wasn’t placed on the shelf where I was told to find it. The location, communication, and service were all terrible, and overall management was very poor. To top it off, I ended up with cold food when I got home. Thanks for taking my money and giving me a disappointing dinner. I wish there were other locations nearby so I could avoid this one completely!