Kfc - Omaha

I ordered a large chicken breast, but unfortunately, it wasn’t fully cooked. They served me a small portion of fries and also skimped on the ice for my drink, w... read more I ordered a large chicken breast, but unfortunately, it wasn’t fully cooked. They served me a small portion of fries and also skimped on the ice for my drink, which had completely melted by the time I got home. On a previous visit, they ran out of ice and didn’t inform me until I asked. I would like a refund, but they didn’t give me a receipt! I won’t be returning to this restaurant.

My friend and I decided to use some coupons, so we went through the drive-thru. When we mentioned the coupon, they just told us to pull up to the window without... read more My friend and I decided to use some coupons, so we went through the drive-thru. When we mentioned the coupon, they just told us to pull up to the window without checking if we were ready or giving us any options. At the window, my friend ordered a medium drink for about $2. After he got his food, we drove around again so I could place my order, but once more, they didn't ask for any options. When I reached the window, they informed me that we could only use one coupon per day, which wasn't mentioned on the coupon itself. Then they claimed the coupon deal didn't exist and asked if I still wanted to proceed with my order. Naturally, I didn't want to pay full price when I had a coupon, so I ended up leaving without any food, and the service was quite rude. I wouldn't recommend this place, especially if you plan to use their coupons.

The drive-thru line was quite lengthy due to the limited hours of the lobby, so be prepared for a bit of a wait. Nonetheless, the food was delicious, and the cu... read more The drive-thru line was quite lengthy due to the limited hours of the lobby, so be prepared for a bit of a wait. Nonetheless, the food was delicious, and the customer service was prompt and friendly!

Went to the drive thru and ordered. When we got to the window we had to wait at least 30 minutes at the window. One girl had a straw hanging out of her mouth sh... read more Went to the drive thru and ordered. When we got to the window we had to wait at least 30 minutes at the window. One girl had a straw hanging out of her mouth she was chewing on the whole time and just leaning against the wall. Not helping at all! Thegirl who was taking orders had zero personality and was just standing there the entire time as well. Neither one of the girlswere helping bag food or anything. The guy who was doing all the work was bagging the orders and cooking and doing it all byhimself. We saw him ask the 2 girls for their help but nope they stood there and didn?t help. I finally got my order and Ichecked it before driving away. I didn?t get my complete order. I sat at the window for 5 minutes and the girl didn?t even lookat the window to help me. I honked and let them know I was missing some of my order. The guy came over and asked what I wasmissing and he got it and then gave it to me. Got home to see we were missing the cookies and the food was cold and not fresh atall! I can see waiting for fresh food but what we got was not fresh! The guy deserves a break and some new help! So sad!

Do not, I repeat DO NOT go to this location. Their management needs to get off their butts and hire more people, because the staff working there clearly is not... read more Do not, I repeat DO NOT go to this location. Their management needs to get off their butts and hire more people, because the staff working there clearly is not motivated to go faster than a snails pace. Past two times I've gone I've waited in the drivethru for over 30 minutes. Instead of taking orders and having whoever is working in the kitchen making the orders, they do oneorder at a time and do not even take the next order until the previous order is completely done in the drive thru. I've neverseen that before. I also heard the car in front of me tried to order a 8 piece bucket meal, but they were told it would be a 30minute wait...at 6pm. Your name is KFC, the C is for Chicken...how do you not have chicken during dinner rush? It's clearlythe managers fault this location is a disaster, if this place is corporate owned they should step in and clean house. Trust me,spend the extra 10 minutes driving down to the 90th street location, they are an actually functioning restaurant.