Dunkin' - Omaha

I requested several different items from the menu, but they were all unavailable (no filled donuts, no cold brew, etc.). I also ordered two of the same drinks,... read more I requested several different items from the menu, but they were all unavailable (no filled donuts, no cold brew, etc.). I also ordered two of the same drinks, but they arrived completely different from each other.

For two weeks in a row, I've been informed that their baker didn't come in. There were barely any donuts available on the shelves at 8 AM. It's incredibly frust... read more For two weeks in a row, I've been informed that their baker didn't come in. There were barely any donuts available on the shelves at 8 AM. It's incredibly frustrating! Do yourself a favor and consider going somewhere else.

When I arrived at the drive-thru, I explained my situation, and they kindly remade my order after I provided the transaction details at the window. I also inqui... read more When I arrived at the drive-thru, I explained my situation, and they kindly remade my order after I provided the transaction details at the window. I also inquired about the lack of a cancel order button in the app, hoping to be better prepared in the future. A friendly middle-aged man explained that the app is still new and that feature hasn't been added yet. While the store seems to be understaffed during morning rushes, and the app could definitely use some improvements, I appreciated that they believed my story and took the steps to make things right. Kudos to the staff for their helpfulness! I will definitely return in the future.

The prices are very reasonable, and the coffee is fantastic. I particularly enjoy the cold brew with brown sugar cold foam. read more The prices are very reasonable, and the coffee is fantastic. I particularly enjoy the cold brew with brown sugar cold foam.

Spiced and Iced ???? It’s that time of year—August has arrived, and there’s no such thing as too early for a Pumpkin Spiced Iced Latte! The Strawberry Frosted D... read more Spiced and Iced ???? It’s that time of year—August has arrived, and there’s no such thing as too early for a Pumpkin Spiced Iced Latte! The Strawberry Frosted Donut was the ideal blend of sweetness as well. The staff was friendly, the selection impressive, and the store was impeccably clean. So go ahead, grab that big D handle and get ready for something amazing! ?????????? The Maple Bacon Breakfast Sandwich is also a fantastic choice!