Dunkin' - Omaha

Coffee, Coffee & Tea, Donuts

Dunkin'

Dunkin'
3.3 / 5 (135 reviews)

Description

At this Dunkin' location, customer experiences are a mixed bag. While many patrons praise the fresh donuts and coffee, highlighting the friendliness and professionalism of certain staff members, there are frequent complaints about order accuracy and slow service. Some guests have faced repeated mistakes with customized orders, particularly with Munchkins. However, notable employees have earned commendations for exceptional service and delicious drinks, with one barista even ensuring customer satisfaction before departure. Overall, this spot appeals to coffee and donut lovers but seems to be grappling with inconsistencies in service and training that detract from its potential charm.

Last update: 17.01.2026 from: Lee

Feedback

★ 3.3 / 5 from 135 reviews
arodriguez-5
14.09.2022

This is the ultimate spot for coffee and doughnuts. Although there wasn't a wide selection of doughnuts available, the barista who made my coffee went above and beyond to assist another customer by getting on their phone to help.

arodriguez-5
14.09.2022

This is the slowest service I have ever experienced. Each vehicle takes at least 5 minutes. Are they making fresh donuts for every customer? I would recommend avoiding this place at all costs.

roderick-lindgren
14.09.2022

I absolutely adore this restaurant. I have never encountered any issues with my orders. The staff is highly skilled and always eager to assist with orders and ensure they are perfect. This location is my favorite out of all the ones I have visited.

stehr-raphaelle
14.09.2022

I had to give the new manager at this place props, he's so nice and makes you like an estimated customer. it seemed to go down for a dae downhill before he showed up. my coffees were really hit or miss, but if he is on the shift and the other nice man at the window my coffee is always great and they are so polite. I think his name the other man in the window is logan when the reception was correct. keep it on young people I appreciate you!

godfrey-bradtke
14.09.2022

Thank you to Jeremy at Dunkin’ (Omaha Evans Plaza) for his assistance in picking the best breakfast ever! Mango pineapple coconut refresher and hummus and roasted tomato toast for the win!! Thanks for the incredible service and great food!

FAQ

The place also accepts credit cards from the common providers for payment.

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