Dunkin' - Omaha
Dunkin'
Description
At this Dunkin' location, customer experiences are a mixed bag. While many patrons praise the fresh donuts and coffee, highlighting the friendliness and professionalism of certain staff members, there are frequent complaints about order accuracy and slow service. Some guests have faced repeated mistakes with customized orders, particularly with Munchkins. However, notable employees have earned commendations for exceptional service and delicious drinks, with one barista even ensuring customer satisfaction before departure. Overall, this spot appeals to coffee and donut lovers but seems to be grappling with inconsistencies in service and training that detract from its potential charm.
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Feedback
This is the ultimate spot for coffee and doughnuts. Although there wasn't a wide selection of doughnuts available, the barista who made my coffee went above and beyond to assist another customer by getting on their phone to help.
This is the slowest service I have ever experienced. Each vehicle takes at least 5 minutes. Are they making fresh donuts for every customer? I would recommend avoiding this place at all costs.
I absolutely adore this restaurant. I have never encountered any issues with my orders. The staff is highly skilled and always eager to assist with orders and ensure they are perfect. This location is my favorite out of all the ones I have visited.
I had to give the new manager at this place props, he's so nice and makes you like an estimated customer. it seemed to go down for a dae downhill before he showed up. my coffees were really hit or miss, but if he is on the shift and the other nice man at the window my coffee is always great and they are so polite. I think his name the other man in the window is logan when the reception was correct. keep it on young people I appreciate you!
FAQ
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