Panda Express - Olympia

#18 - Fast Food - Olympia, Catering, Chinese
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Panda Express

Panda Express
3.1 / 5 (2441 reviews)

Description

Panda Express, nestled within a bustling mall, offers a familiar fast-casual dining experience. However, customer experiences can vary significantly. While some diners note that the food is consistently delicious, others report strikingly rude service from staff members, notably during busy hours. Instances of staff dismissiveness and unprofessional conduct overshadow the culinary experience, leaving patrons feeling disrespected. Yet, amidst the complaints, there are rays of positivity, such as friendly employees like Kelsey, who manage the lunch rush with grace. Ultimately, while the food remains a highlight, the service inconsistency raises concerns for potential diners.

Last update: 17.01.2026 from: Marah

Feedback

★ 3.1 / 5 from 2441 reviews
beaterwrx
10.04.2024

The mall has locked the side food court door used to access to your business after decades of it being open. I can't give you money if I'm not allowed into the building you sell things in and I won't return to a place that doesn't want me there.Looking over recent reviews maybe I should be happy I couldn't access this business though.

xandra-karner
10.04.2024

I placed an online pick-up order on February 17th around 3:12 PM, and the man serving me was quite rude. He even argued with me about the pronunciation of my own name, which was very unprofessional. I was polite throughout the interaction, but this isn't the first time I've experienced rudeness from the staff at this location.

austin-cheney
10.04.2024

It's a Panda Express located in a mall, so you know what to expect. However, I want to take a moment to highlight Kelsey, who I've noticed handling the lunch rush on her own several times. She is always incredibly positive and friendly, and she does an excellent job managing customers, the register, and mobile orders.

marah-gott
18.08.2025

I am extremely frustrated. I received my order 6/11 approximately 12:00 PM and it had a wire from a cleaning wires brush in my food . completely unsanitary and disgusting. i reached out to panda support and it’s been almost a week and it seems like they are ignoring my email and requests for a response back . it is completely unprofessional to avoid customer because of issues that had . i have two kiddos and if i had not noticed they could’ve eaten it or choked on it as they are young 1 and 2 . i’m very disappointed in the lack of communication on pandas end as well as the cleanliness and attention to detail for the restraunt staff. I have reported them to health department as they don’t want to fix the problem but ignore their customers Service: Delivery Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

pam-jones-chef969
18.08.2025

Bring back your PEPPER CHICKEN. When it wasn’t there, I LEFT.

FAQ

The joint offers the opportunity to view sports on a TV / screen.

You can also pay for your dishes with the common credit cards.

More information

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