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Contribute Feedback What User likes about The Honey Baked Ham Company:
Good food. Good service. A rare combination in today's America. It's not just ham on Easter. They sell great fresh sandwiches. The Tavern Club is big enough to hack a horse. View all feedback.
What User doesn't like about The Honey Baked Ham Company:
I gave a lunch to arrive at 11:00. The shop confirmed the order. At 12 o'clock, no food and it took up to 1 o'clock to get in touch with the store because they did not answer their phone for an hour. I was told the driver ran into heavy traffic, but the food was delivered JUST... no food. Lunch is over now and I have hungry and angry customers. I would have understood a reasonable reason for this screw-up labour shor... View all feedback.
Normally, it's super packed around the holidays, and the line is out the door, but fortunately I walked straight into the store a couple of days early around Christmas. Staff is super friendly if that's saying much since they don't interact with the customers for a long time. They're busy trying to get ppl in and out. Love how they allow you to choose exactly what you want.
I placed a lunch order for 11:00 AM, and the restaurant confirmed it. By 12:00 PM, the food still hadn’t arrived, and it took me until 1:00 PM to get in touch with the store, as they didn’t answer their phone for an hour. When I finally reached them, they claimed the driver was stuck in heavy traffic, but in reality, the food was never delivered. My customers were hungry and frustrated, and I felt embarrassed for promising them a meal that never came. I would have understood if there had been a legitimate reason for the delay, like labor shortages or supply chain issues, but saying the food was on its way was simply a lie. I had to leave my customers hungry at 1:10 PM, even though their lunch was supposed to be served at 11:00 AM. They finally ate around 2:30 PM. This experience was incredibly disappointing and unprofessional, and I lost business because of it.
I placed a great order and Jackie took the time to understand and get the order right. The food was delicious and the service was even better. I will definitely return and recommend it to everyone.
I recently purchased a sandwich tray, chips, and potato salad at HoneyBaked Ham in Olive Branch for a Christmas gathering, after hearing about them on 107.5 radio. I was very impressed with the expeditious service Jackie and Lisa provided. They were very thoughtful in how they prepared everything and gave me what I needed, in addition to having a very friendly disposition. Highly recommend.
Delicious food and excellent service—a rare combination these days in America. It's not just about ham on Easter here; they offer fantastic, fresh sandwiches as well. The Tavern Club is spacious enough to accommodate a large group easily.
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