Reviews

Overall Total Score
3.7 out of 5
Very good | 1356 reviews

What User doesn't like about J & A Chinese Food:
We've noticed a decrease in portion and quality as time has gone on. Worse than that, is the customer service. I had a bad experience once, took a break and thought we'd try again. The first time I was yelled at for ordering in a way the chef refused to accommodate (substituting vegetarian rice for a poultry allergy). We took a break from ordering from here for a long time. This time I was yelled at for asking the ch... View all feedback. What User likes about J & A Chinese Food:
What a pleasant surprise, small place with great food. The people that work here are so nice, tell them Dr. Phil sent you. It's our new place to go. Sorry big rock inn. These guys are better! View all feedback.

Reviews from various websites

Google
2.4 ★ from 38 reviews
Silvia
31.12.2024 - 06:57

Dine in, not the greatest, very basic. Food is good Food: 4 Service: 4 Atmosphere: 2

Doug
31.12.2024 - 06:57

People are nice, and it was maybe bad luck; however me and my girlfriend got food poisoning from here. And you always think could 've been something else , howe...

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martha
31.12.2024 - 06:57

We had the combo for 3 plus dumplings...everything was flavorless and the chow mein had No sauce..very disappointing..this meal cost me 70.00..not cool. I asked...

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Tyson
31.12.2024 - 06:57

Decent food, recently raised their prices getting a bit pricey Service: Take out Meal type: Dinner Food: 4 Service: 3 Atmosphere: 2

Belinda
31.12.2024 - 06:57

We got take out and even after a half hour drive home the food was hot and fresh. The only dish we didn't love that we got was the chicken with cashews. We did...

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J&A restaurant in Okotoks has garnered mixed reviews from customers. While some praise the friendliness of the staff and the quality of the food, others have complained about issues with orders, expired ingredients, and poor customer service. The inconsistency in portion sizes, quality of dishes, and service seem to be major drawbacks for some diners. However, those who have had positive experiences commend the fresh food, quick service, and generous portions. Overall, opinions on this restaurant are divided, with some willing to give it another chance and others vowing never to return.

Restaurantji
3.8 ★ from 86 reviews
Simon
29.12.2023 - 11:31

Bought takeout, and the food was ready on time and excellent.

Darren
29.12.2023 - 11:31

First time having trying , was good flavour and portion sizes, will go againParking: Parking in front

martha
29.12.2023 - 11:31

We had the combo for 3 plus dumplings...everything was flavorless and the chow mein had No sauce..very disappointing..this meal cost me 70.00..not cool.I asked...

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Steph
29.12.2023 - 11:31

Take out.First time ordering here. This is probably the most dull flavoured Chinese food we have ever had. 3 adults and 3 kids all super disappointed. Unfortuna...

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Scott
29.12.2023 - 11:31

Have been buying take out from J&A for years. Love it! They are a small restaurant so they do get overwhelmed with orders and sometimes long waits and wrong ord...

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Menu
5.0 ★ from 8 reviews

What a pleasant surprise, small place with great food. The people that work here are so nice, tell them Dr. Phil sent you. It's our new place to go. Sorry big r...

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Best Chinese food in Alberta! Excellent service, hot fresh food and good price! What more would you want! ????

Tried this new restaurant for the first time a few weeks ago and was very impressed and loved the food choices. Would definitely recommend this new place in tow...

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We have seen a few restaurants in this spot and this one will be here for a while.Excellent fresh food. Priced reasonably.

Our family tried out this restaurant since heard good about them. Well, they were very friendly, great service, excellent fresh food! Is the best Chinese food w...

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Yelp
2.5 ★ from 5 reviews
Celeste
04.05.2024 - 12:38

This broccoli was expired and then covered in sauce so I wouldn't notice? Gross! I ordered bbq pork with broccoli not broccoli with bbq pork. I wanted a meat di...

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Braydon
04.05.2024 - 12:38

The service at this restaurant is impressively quick, and the food portions are quite satisfying for the price. Although my meal cooled down faster than I would...

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Barry
04.05.2024 - 12:38

Not sure why the good reviews don 't readily show and the one that does pop up was someone that had a bad experience 2 years ago!!! Well all I can say is that w...

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Jerin
04.05.2024 - 12:38

The Chinese food here is excellent! It's not greasy and very fresh. The only downside is that the wait time for pickup or delivery is much longer than the estim...

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D
04.05.2024 - 12:38

It took more than 75 minutes to receive a very tasteless and unappealing meal. We ordered four dishes and none of them were enjoyable, with one being particular...

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Tripadvisor
4.4 ★ from 39 reviews
Zomato
2.6 ★ from 4 reviews
Restaurantguru
4.2 ★ from 288 reviews
Int Restaurants
3.8 ★ from 888 reviews

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