Dairy Queen Grill Chill - Okawville

This was possibly the worst Dairy Queen I've ever visited. Every aspect of the experience was disappointing. We used the drive-through and ordered our food, but when we pulled up to the window, the service was extremely poor; our food was almost thrown at us. My wife had paid for a dipped cone, which was initially forgotten and only provided after she inquired. The attendant at the window seemed unaware and mentioned she hadn’t charged us for it, although we had been charged. After showing proof of the charge, my wife was given the wrong cone, which was melting, and the attendant closed the window without resolving the issue. Further down the road, we discovered more mistakes in our order: instead of garlic parmesan chicken, we received BBQ chicken (to which I'm allergic), ranch instead of gravy, and the soda was merely carbonated water. I advise avoiding this location and driving a few miles further to another restaurant, as the service here seems to lack professionalism, especially from the inattentive teenage staff.

. I told her I wanted the cake in a cup, and she very rudely corrected me and told me that it’s called a cupcake now growing up I was told that a cupcake is a soft small little cake wrapped in a paper wrap well this was frozen ice cream in a plastic cup.

When you say a little bit of mustard on your hot dog, that doesn 't mean to put half the bottle on it. Had to scrap mustard off before I could eat it.

Two cars in drive through when I ordered a soda. Three minutes to place the order. Unfortunately the same to cars were still in the drive through which we could not see as we ordered. 15 minutes later, a demand for $3.18. No eye contact, no apology for the wait. I would have left but there as no way to exit the drive through once you enter.

Tried the new fries and rings chicken basket. Everything was good.