Reviews - Kick Switch
Reviews summary
This recently renovated neighborhood spot delivers hearty burgers, brisket nachos, sandwiches and standout seafood in an open, garage-door–style interior with a roomy bar and small east-side patio. Diners praise flavorful food, festive decor and friendly staff, yet report inconsistent or slow service and inattentive bar service at times. A major accessibility concern: the restaurant has reportedly refused entry to a registered service dog, citing local rules, prompting legal and moral objections. Excellent food and group seating, but inconsistent hospitality and service-animal refusals are major caveats.
Was Erin M at Kick Switch a mag?
I visited the new location and was truly impressed by the quality of the food. It was the best Buffalo Chicken Wrap I’ve ever tasted! The tall Old Fashioneds were the perfect finishing touch. I will definitely return! View all feedback.
What Mariah Lindemann dislikes about Kick Switch:
I wish I could've said I loved it. When we walked in, no one greeted us or looked in our direction. We were fourtnate enough to get a seat and a drink but beyond that we were ignored. We really wanted to try the food but even when we tried to close out it was hard to grab someone's attention. Probably won't be going back. View all feedback.
Reviews from various users
Last update : 18.08.2024
Excellent munchies Frys and nachos and chips sweet potato fries.
Great place, great food and great staff.
I visited the new location and was truly impressed by the quality of the food. It was the best Buffalo Chicken Wrap I’ve ever tasted! The tall Old Fashioneds were the perfect finishing touch. I will definitely return!
I want to share our unfortunate experience at this restaurant to highlight an important issue. We visited around noon, excited for a nice lunch while visiting my daughter, who requires a medical alert dog to be with her at all times. This is not a therapy dog; it is a registered, highly trained medical alert dog that has undergone two years of specialized training. Unlike some service animals, he does not wear a generic vest and has never been turned away from schools, restaurants, airlines, or even hospitals. To our surprise, we were told that my daughter and her service dog were not allowed inside the restaurant. The owner's reasons kept changing: he mentioned that some regular customers have dog allergies, that the kitchen staff isn’t fond of dogs, and even that his landlord supposedly doesn't permit service animals. The reason he kept repeating was that local laws in Wisconsin override federal ADA regulations. When I inquired further, it turned out that none of the allegedly allergic customers were present at that time. Despite explaining that his actions were against the law, the owner insisted on quoting local ordinances that he claimed took precedence. If we hadn't been on a limited schedule with our daughter, we would have waited for the police. However, who wants to eat at a place that has just been forced by authorities to serve you? We tried to communicate to him that he was in violation of the law, and we intend to pursue this ADA breach. It's essential for others with disabilities to be aware that this establishment does not welcome those who need medical alert animals. If you’re considering bringing your registered service animal here, be prepared to stand up for your rights. We only wish we had had more time to address this situation properly.
I attempted to dine inside with my daughter's trained service dog, but we were informed that we couldn't enter because the restaurant has special permission from the county to bypass federal ADA regulations. They explained that some staff members are uncomfortable and allergic to dogs. Since we were hungry and tired, we chose to eat outside instead. The owner then approached us to justify his stance, stating that he could refuse service to someone with a medical alert dog because it might negatively impact his business. He claimed that if dogs were allowed inside, it would deter customers from dining there. He also mentioned that he leases the space and that the landlord does not permit service dogs. This experience serves as a warning to the special needs community: you are not welcome here.
Last update : 14.05.2023
Casual Date Night? It's one of our favorite places! If you love nachos and feel adventurous.try the brisket nachos with all "fixens '. Saure cream and Guac is a perfect addition! If you like them, order double bride. You won't regret it. Thanks to Nicole! She's warm and welcoming and makes you feel like an old friend. Special scream to the owner of this place. No costs are spared during the holiday decoration. Skip the house this year and bring the family to dinner. Many possibilities for photos with life size spicy friends! There is a large dining area on the back that can accommodate a larger group. This is a little hidden gem you don't want to miss.
I had an excellent experience and I can't wait to come back! On my return, I enjoyed the Kick Switch Chicken Sandwich, which I ordered using my points. Nicole did a fantastic job managing everything, even though it was an unexpectedly busy Tuesday night.
Very friendly place! The owner spoke to us and recommended the fried Canadian Bluegill. I was very impressed with the meal! It was delicious and more than I could eat! I haven't had Bluegill so well since I was a kid who started out of my Grandparents tribal pond! My wife had the broken cod and found it excellent! We'll be back with friends!
The food and service were excellent. I highly recommend this place!
The atmosphere is fantastic, the service is excellent, and the food is delicious. Plus, there were three of the most attractive waitresses. I can't wait to return!
