Zaxby's - Ogden
Zaxby's
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We went thru the drive thru the speaker response was quick however when we got to the window the staff member did not come to the window for almost 10 minutes once we got our food we were very disappointed what I thought would be a large sandwich was the size of a street taco for the amount of time we waited at the window and the amount of money we spent do not waste your time eating there if ya want good food anywhere else will be better literally anywhere else
I thought I’d left a review for this Zaxby’s before, and it seems like no matter how many chances we give this location, we’re let down every single time, without fail. The menu lists their Zalads at $10.66. They no longer offer the Buffalo blue zalad, which is heartbreaking, so I ordered a house salad and asked for the fried chicken to be tossed in the tongue torch, which apparently up-charges the salad almost a dollar. Whatever about the money, but when I get my order and my chicken is NOT tossed, that I paid additionally for, that seems a bit wrong, right? So I take my salad back up and tell the miserable young lady who seems to hate her life and everything around her, and instead of offering to properly toss the chicken like what I paid for, she hands me two packets of the sauce for me to do it myself. We love Zaxby’s, we’re from the south and we have dined at many Zaxby’s, but this one is always so disappointing and it is very unfortunate. This location would probably be decent if the customer service was a step up from what it currently is, because never have we been treated kindly here, the team taking orders always seems so angry at the world and they don’t care about the people who are currently keeping your business open, for now. Looking at the other reviews, it seems we are not the only ones, in todays world, with the outrageous prices, people are picking and choosing where they dine, and we’re not going to continue coming somewhere where we feel like we’re a burden supporting a business, seems a little backwards. Do better.
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