Dunkin' - O'Fallon

I'm genuinely impressed! This used to be one of the slower restaurants in the area, but it seems to have improved significantly over the past few months. The st... read more I'm genuinely impressed! This used to be one of the slower restaurants in the area, but it seems to have improved significantly over the past few months. The staff is very friendly, and the coffee has been fantastic.

The staff was quick and efficient. The donuts and avocado toast were outstanding. The iced frozen coffee drink was delightful. read more The staff was quick and efficient. The donuts and avocado toast were outstanding. The iced frozen coffee drink was delightful.

If you have plenty of time to spare and enjoy frozen donuts rather than fresh ones, this place might be for you. The only thing they prepare on-site is applying... read more If you have plenty of time to spare and enjoy frozen donuts rather than fresh ones, this place might be for you. The only thing they prepare on-site is applying icing to thawed donuts that have been shipped in. All the food items are microwaved—if you're lucky! My croissant sandwich was cold in the middle, where the meat and cheese were, but scorching hot on the outside. The bagel bites were similar in temperature. The staff were young and playful, but the restaurant itself could use some tidying up. There seemed to be too many employees more focused on having fun rather than cleaning. They could start by wiping down the glass on the entry doors.

I've been a regular at this location for a few months, and the staff was always so friendly and remembered my order. However, a couple of days ago, they fired a... read more I've been a regular at this location for a few months, and the staff was always so friendly and remembered my order. However, a couple of days ago, they fired all their employees and replaced them with new faces. This Dunkin' will never be the same, and I can't see myself coming back.

Very rude and yelled at me when they messed up my order and had attitude with me for no reason. this was on Wednesday at 6:56 am NOT ACCEPTABLE!!! read more Very rude and yelled at me when they messed up my order and had attitude with me for no reason. this was on Wednesday at 6:56 am NOT ACCEPTABLE!!!