Dunkin' - Oceanside
Dunkin'
Description
At this Dunkin' location, patrons have experienced a troubling pattern of inconsistent food quality and subpar customer service. While some visits boast speedy service and pleasant menu items like French vanilla coffee and Chai Lattes, many customers express disappointment with incorrect orders and rude staff interactions. Frequent complaints highlight poorly prepared food and a lack of attentiveness from employees, leaving diners feeling undervalued. Despite a welcoming atmosphere, this establishment faces a significant challenge in maintaining reliable service and satisfactory food, prompting dissatisfied customers to seek alternatives in the area. Consistency and quality remain crucial for ensuring customer loyalty.
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Super clean place, very quiet, enjoy my delicious French Vanilla with milk and Sugar and my Bagel with sausage and cheese. Go there you will like it.
The one I went to had extremely slow service. The staff was not personable. They didn't offer any suggestions or possible add ons that I might want.
I walked in the girl was cleaning and she came to the counter with the same gloves on. I asked her can she change her gloves she gave me a dirty look and said it's clean water I'm just wiping down stuff I think as a paying customer I did not ask anything wrong. How do I know what is in her cleaning bucket? Sad customer service has gone down.Update, it's been 3 years since I was there. Sadly still the same bad service. I ordered a sausage Egg and cheese croissant. It I drove away about 3 miles took my 1st bite the meat was no it was no good. I drove back I tried to talk to them discreetly because them discreetly because they had customers they wanted to offer me a new sandwich which period I just wanted my money back. Why would I want another sandwich of the same batch of meat that was no good ?
I recently visited Dunkin' and ordered three bagels. I had to repeat the order three times to the cashier, yet not a single bagel was correct. I will not be returning. This happened at 10:55 AM today. Please review who was working the register and consider retraining or replacing them. I spent $20, stepped out into the snow, only to come home and find that my order was completely wrong.
You can’t go wrong with a plain bagel at Dunkin’. They certainly nailed it, making it definitely worth a visit.
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