Reviews

Overall Total Score
2.8 out of 5
Average | 109 reviews

What komalpreet singh likes about A&w:
During my recent visit to the A&W restaurant, I had the pleasure of being served by Komal, and I must say, their service was truly exceptional. From the moment I entered the restaurant until the moment I left, Komal went above and beyond to ensure that my dining experience was nothing short of outstanding.Komal's warm and welcoming demeanor immediately made me feel comfortable and valued as a customer. They greeted m... View all feedback. What jay doesn't like about A&w:
I would give a negative review if I could. The customer service at this restaurant is the worst and the staff is shady. I have been here countless times as I work in the area, but I was treated poorly. They served customers who came in after me and I waited patiently three times before asking about my order, which was now 20 minutes late. The employee only started entering my order at that moment. It then took anothe... View all feedback.

Reviews from various websites

Restaurantji
3.0 ★ from 106 reviews
Olivia
03.01.2024 - 09:22

I visited A&W two nights ago, on the 21st, and was a little unsure about what to order in the drive-thru. Christine, the server, was extremely friendly and pati...

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Richard
03.01.2024 - 09:22

Great customer service the young lady who works the drive through is awesome very friendly and great big smile not what I'm use to to when I go to Tim hortons f...

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jay
03.01.2024 - 09:22

I would give a negative review if I could. The customer service at this restaurant is the worst and the staff is shady. I have been here countless times as I wo...

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Maddy
03.01.2024 - 09:22

The employees were very kind, fast and efficient! It usually takes a very long time for a beyond meat burger, but this was really quick! Unfortunately with all...

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Cristian
03.01.2024 - 09:22

Food good, but workers are unsanitary I see a worker actively throw fries with his bare hands back into the pile of fries I’m not trying to eat fries like that...

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Despite a few positive comments on food and service, this restaurant seems to have a lot of negative feedback. Complaints range from unsanitary practices to disrespectful customer service. Some patrons have even encountered bugs in their food. The staff is often criticized for their unprofessional behavior, lack of hygiene, and slow service. While a few employees stood out for their exceptional service, the overall consensus paints a picture of an establishment that needs significant improvement in multiple areas. If these issues are not addressed, it is likely that many customers will not be returning to this location in the future.

Heyrestaurants
2.5 ★ from 3 reviews

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