Raley's - Oakley
Raley's
Description
Raley's Oakley blends fresh, locally sourced produce, a robust deli and inventive sandwich bar with community-minded service and a convenient location. Shoppers praise clean aisles, well-stocked ethnic selections, USDA Choice meats with rubs/marinades, and standout staff who often go above and beyond. However, persistent issues crop up: long checkout lines, occasional low inventory, and troubling bakery lapses—expired cakes and inconsistent party/balloon service—that undermine an otherwise dependable neighborhood market.
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Sandwich was great quality- fresh and 6 ' on ciabatta is a full sized sandwich to me. I asked Dasher in special instructions for specific chips substitute and they grabbed what I asked for work, above and beyond thank you.
This review is about the bakery section, not the rest of the store (just to clarify). That being said, the Raley 's bakery has been my go-to for birthday and special occasion cakes for years. However, I 've noticed a huge decline in quality over the last year. Yesterday I went in to get a cake for my son who had just graduated. I spotted a chocolate decadence cake in the case and let the lady behind the counter know I was interested in purchasing it. She goes to get it out of the case, looks at it, and tells me no, sorry this is too old and is expired. I can 't sell this to you. It 's, of course, the only chocolate decadence cake they have, so I 'm left standing there trying to figure out what cake to get instead. Normally this wouldn 't be a big deal. One expired cake isn 't the end of the world and the bakery lady is right not to sell old cake. However, this is actually the *fourth* time this has happened to me at this Raley 's location. That 's right, the fourth freaking time! My question is, why are all these cakes being kept in the case so long that they have to refuse customers who want to purchase them? Also, why aren 't the cakes being checked and removed *before* customers are in the store? Like why aren 't they being checked in the morning, before the store opens??? Also, if this has happened to me on four separate occasions, throughout the year, how often is it happening in general? Something needs to be done. This isn 't okay.
They have almost everything you need to cook a meal. I say almost because they don't have a lot of international food selection. But when I'm in need of simple seasoning or ingredients I know I can go to Raley's. This is also a place to find seasonal items for holidays such as Thanksgiving and Christmas. Plus they have friendly service and show love for the community!
