Lace Maker - Nottingham
Lace Maker
Description
Swatch Restaurant offers a varied dining experience, characterized by moments of brilliance and some shortcomings. Guests praised the friendly staff and well-prepared starters, highlighting a delicious wine selection. However, issues like food quality inconsistencies and service hiccups marred the dining experience for some patrons. While a few dishes, like the pork medallion and chicken from the kids' menu, missed the mark, others enjoyed flavorful options and a relaxed atmosphere with sports on TV. Overall, Swatch provides an enjoyable meal for hotel guests, with potential for improvement in service training and food consistency.
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Breakfast was good, plenty of choice, buffet style. Juices, fruit, yogurt, cereals, cooked food eta on offer
Staying in crowne plaza all weekend . Arrived and decided to try the restaurant .The quality was poor my pork medallion was like rubber My daughter aged 9 ate from the kids menu choosing grilled chicken which turned up like road kill ! Chips are poor quality frozen ! Asked for the dessert menu which they brought but no one came back for our order . Joe.
Well, this is hard to review as we loved and hated it at the same time. We arrived early to have a few drinks in the bar, that was lovely, the guys behind the bar, very friendly and know their stuff! We got seated for our meal and our waiter was lovely if not a little nervous? Anyway, we ordered, starters came out which were amazing, very well cooked and just delicious. That got cleared. We were never offered water, we had to ask. We ordered another bottle of wine and before I could say can we have clean glasses the wine was poured in the same glass. I don't mind this if it's the same wine but it was different. So the wine was flowing, me and my partner deep in conversation and after a while, around 45 mins later we had to ask where our main was??? The waiter came back and he had forgot to put our order through. By this time, we had enough, for the money we was paying we wasn't prepared to carry on with the dining, we didn't think the experience was worth the money. The waiter was very apologetic, he told us he had only started a few days ago and was still learning. We said don't worry, it's all fine but we would just like the bill. They had only charged us for one bottle of wine and the starter, which was actually really nice of the restaurant to do that. When we left we even tipped the young waiter we had as he was so lovely, just nervous and probably trying too hard. The wine we had was superb and the starters were equally as tasty but overall **** terrible !! We may come back in the future. Maybe the restaurant should give the new waiters some training beforehand??
The service at the restaurant was excellent, and the food at the breakfast buffet was of high quality, as expected from a good hotel. The staff were attentive and willing to help with anything we needed. It was an enjoyable dining experience overall.

