Chapati Junction - Nottingham

Deliveroo. Disgusting food and missing the rice. Not to mention the kebab which was actually gross. I called the restaurant about the rice and he said can you take next time. How about No! Don’t order from here and even the pizza was foul. Not to mention the 3 pieces of lamb in the curry. How is this even right?

I ordered from Uber eats I had 3 kebabs and 2 chips I wrote in the notes for all sauces to be separate pots. Every item was covered in sauce with missing salad items. When I rang to ask for fresh food they told me it's Ubers fault even though they could see what I had put in the notes threw every thing away horrible food and horrible customer service!

I purchased 1/2 and 1/4 burger meals which had a free drink and chips along with a masala fish and naan, and some pakoras all the food was tasty (no reheated chips) and I would recommend those dishes, whenever I am there the ice creams they sell go well so might try those next time

Unclean Premises When we arrived at Chapati Junction, all the tables were stained with food, many with plates and food debris still remaining. We sat at a dirty table but the staff made no effort to clean it until being explicitly asked. Improper food handling the staff member on duty conducted a call on his mobile phone while simultaneously preparing our food. Food only partially heated We ordered 2 veg samosas followed by 2 vegetable curries with rice. The potatoes were warm on the outside but still cold in the middle. The overall temperature of the food was tepid, lukewarm. The food had been partially heated by microwave into the ‘danger zone’ but had not been heated thoroughly. When this was raised with the staff on duty (as soon as we could get to the counter after another customer had ordered), we were told that the food wasn’t heated thoroughly because “some people don’t like it too hot”. Hair in food there was a thick, grey hair in the food, matching the exact length and colour hair of the staff member who prepared it. Aggressive staff When questioned about the hair, the staff member became aggressive and told us it was a slice of onion. Forced Payment In light of all the issues above, we did not feel safe eating at Chapati Junction and tried to negotiate a partial payment, i.e. we would pay for the samosas which were fine, but not the unclean, lukewarm mains. The staff member continued to be aggressive and told us we were trying to “rip him off”, so we paid in full and left.

Have used this take away over a number of years and it is slowly going down hill. Don't get me wrong the quality of the food is good and the price is great but it needs a new injection on the menu. It seems to be catering more towards the locals and their pocket rather than trying to attract a better crowd. That's not a knock at the management if there happy with this then good luck to them.