Reviews

Overall Total Score
2.7 out of 5
Average | 1917 reviews

What Michael Schuett doesn't like about Kfc:
Do they use sparrows now? I was flabbergasted when I received my £8.99 meal. I've not been for a few years and remember them serving a decent sized burger, chicken and fries. What I got was a pathetic excuse of cost cutting shrinkflation. I won't be going back to KFC again. View all feedback.

Reviews from various websites

Gastroranking-it
2.6 ★ from 50 reviews
SAHIL
08.09.2024 - 05:36

I visited the KFC location on chapelfield on August 20, 2024, at 4 pm, and was appalled by the behavior of the girl at the till. She was extremely rude and unpr...

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Grace
08.09.2024 - 05:36

They called out my number and gave me my meal but didn’t check what number i was when i collected it. I ordered a large meal and was given a regular and when i...

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Noveen
08.09.2024 - 05:36

Ordered 18mins ago and we were told to wait another 20min which is so ridiculous

Isabella
08.09.2024 - 05:36

Tasty fried chicken and chips. Fast food more shopping time

KP
08.09.2024 - 05:36

Very busy place. Not keen on ur requests of ketchup or cups, maybe bcs its so busy.

The KFC location on Chapelfield showcases a mix of positive and negative reviews. While some customers express disappointment with the subpar food quality and rude service, others praise the speed of delivery and cleanliness. Complaints include uncooked chicken, unprofessional behavior, incorrect orders, and long wait times. On the other hand, some enjoy the fast service, hot and fresh chicken, and clean environment. With varying experiences from customers, the overall impression of this KFC outlet seems to be a mixed bag, with room for improvement in terms of service quality and consistency.

Tripadvisor
2.6 ★ from 42 reviews
Wendy
10.10.2023 - 16:51

Ordered my food then started looking at the tables (not one without rubbish and packaging on it) the screens for ordering flickered and not visible and then wai...

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Heather
10.10.2023 - 16:51

Came here for a snack. Buns and wraps not toasted as usual and given no napkins or wipes. Otherwise a good visit and tasty food.

Max
10.10.2023 - 16:51

My fries were undercooked and my chicken was overcooked. This meant that the chicken was not juicy, it was tough and dry. This is surprising as they are suppose...

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Theresa
10.10.2023 - 16:51

Got a £27 order delivered this evening. Food arrived 30 minutes late. It was cold and there was 2 items missing. I phoned the restaurant to enquire and report m...

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Emily
10.10.2023 - 16:51

Got some chicken to take away. The staff member who served us could hardly speak English. Six pieces of chicken every single one was a thigh, just (probably) co...

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Google
3.5 ★ from 927 reviews
Gastroranking-uk
3.0 ★ from 898 reviews

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